Michael Christopher
Dallas,TX
Summary
10+ years of automotive experience at Ford Motor Company working with dealerships from across 7 states. Top performer in Market Representation and New Vehicle Sales management roles. Experienced People leader for both local and international teams.
Overview
10
10
years of professional experience
Work History
Market Rep Manager
Ford Motor Company
Kansas City Region
11.2023 - Current
- Led US market in dealer consolidations, achieving 7 in 2024, 6 in 2025, and 4 YTD in 2026.
- Led total dealer transactions in the US market, including buy-sells, succession plans, and service expansion projects.
- Led 14 facility projects aligned with Ford's new signature design.
Sales Performance Manager
Ford Motor Company
Kansas City Region
11.2023 - 03.2025
- New and used vehicle sales Regional lead for ~ 220 Ford Dealers in Kansas, Missouri, Nebraska, Iowa, and southern Illinois with 10 direct reports
- Achieved 2nd out of 21 Regions on 2A6 Objective % and YOY Market Share growth in 2024
- Out performed new vehicle wholesale objective each month
- Position was shared with Market Rep responsibilities from 11/1/23-3/1/25
Customer Experience Manager
Ford Motor Company
Kansas City Region
09.2022 - 11.2023
- Regional lead for launching and growing Pickup and Delivery and Mobile Service across the Kansas City market with 6 direct reports
- 1st Nationally in SMARTT enrollments and installations
- 2nd out of 21 Regions in the US on total Pickup and Delivery ROs at our dealerships
- Onboarded 175 dealerships on appropriate software to conduct Pickup and Delivery ROs
- Ranked second among 21 US regions for selling and launching Mobile Service vehicles (115+)
Service Capacity Manager
Ford Motor Company
Dallas, Texas
01.2022 - 09.2022
- Central United States lead for technician recruiting events and ASSET school enrollment across the 4 Regions
- Administrative lead for all service capacity projects across the central US
Sales and Service Zone Manager
Ford Motor Company
Dallas, Texas
05.2016 - 12.2021
- Daily sales and service operations lead for Ford Dealers across north Texas and Oklahoma
- Sales Zone Manager of the Year in 2020
Education
Bachelor of Science - Management And Marketing
Oklahoma State University
Stillwater, OK05-2016
Regional Service Intern
Ford Motor Company
New York Region06-2015
Dealership Service Intern
Bill Knight Lincoln
Tulsa06-2014
Skills
- Manufacturer Insight
- Market Planning and Viability
- New Vehicle Sales Performance
- Process Launching and Scaling
- Customer Experience
- People Leader
Timeline
Market Rep Manager
Ford Motor Company
11.2023 - Current
Sales Performance Manager
Ford Motor Company
11.2023 - 03.2025
Customer Experience Manager
Ford Motor Company
09.2022 - 11.2023
Service Capacity Manager
Ford Motor Company
01.2022 - 09.2022
Sales and Service Zone Manager
Ford Motor Company
05.2016 - 12.2021
Bachelor of Science - Management And Marketing
Oklahoma State University
Regional Service Intern
Ford Motor Company
Dealership Service Intern
Bill Knight Lincoln