Michael Christopher Grover
Beaverton,Oregon
Summary
Retail Sales Manager and Fitness trainer with fourteen years of experience in the Natural Foods and Grocery industry. Knowledgeable Sales Manager that Possesses valuable experience in fostering client relationships that drive long-term success. Demonstrated expertise in motivational coaching and effective communication.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Wellness Manager
New Seasons Market
01.2014 - Current
- Highest contribution to budget percent in the company for all Wellness departments at 25.48% ahead of target sales budget.
- Contributed $111,000 in net sales with 72% of sales directly leading to store contribution.
- Highest margin percent at 79.49% to a budget of 53.29%.
- Negotiates additional wholesale discounts and free-fill opportunities with retail partners.
- Presents company information via PowerPoint that includes customized information specific to store location.
- Oversees and executes monthly promotional display changes in accordance with company merchandising standards while utilizing the Monthly Planner, Wellness promotional packets, Field Guide, and Collateral guide.
- Adheres to the department and company financial goals through use of Quarterly Statement of Operations, Productivity Monitor, and EBIDTA.
- Operates Scan Genius ordering systems that adhere to margin and sales goals, Weekly and monthly ads, buy-in/buy-out dates.
- Selected to work alongside the Product Category Management team to provide insight and expertise into seeing positive financial growth for Wellness throughout the company.
- Maintains an inventory and spending budget in accordance with weekly sales budget through the utilization of Purchase Logs and Category Analyzer.
Fitness Coach
Fit Alliance
08.2023 - 01.2024
- Built a full client roster within one month of working at location with 100% client retention through five month period.
- Leads small group and One on One fitness trainings.
- Uses comprehensive assessments to create fully customized nutrition and fitness programs that are tailored to each client’s specific needs.
- Supports client retention by proactively working to get clients signed up for their next sessions.
- Uses Zen Planner to coordinate events and training.
- Use Sell Serve Succeed as a primary lead generation platform.
- Utilizes One Note and Bridge Tracker software to communicate any changes in the workout program.
- Developed strong member relationships with caring and collaborative approach.
- Modified workout plans according to fitness levels and medical considerations.
- Managed scheduling of personal training sessions, accommodating changes when necessary to ensure client satisfaction.
CEO/ Founder
Babassu Co
08.2018 - 01.2024
- Lead development team responsible for producing unique skincare products.
- Created B2B accounts among three major retailers and fifteen stores in the Portland and Washington regions within the first two years.
- Created partnerships among local farmers to source high quality, organic materials for use in all skincare formulas.
- Developed online sales and marketing platforms to drive sales through customer engagement.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
Wellness Assistant Manager
New Seasons Market
01.2014 - 12.2014
- Plans and executes the monthly promotion changes.
- Executes the weekly tag change and audits the shelves to ensure all sales are accurately priced.
- Utilization of Outlook and Excel programs for communication and planning.
- Supported workplace wellbeing initiatives through coordinating corporate wellness programs and promoting employee engagement in health-focused activities.
Wellness Clerk
New Seasons Market
01.2013 - 12.2014
- Maintained consistent ordering while adjusting to seasonal shifts, weekly, and monthly ads.
- Understanding of Price file systems including TPRs, ROPs, and audits.
- Provided whole store support by aiding other departments in need and by providing cashiering assistance.
Pastry Service Manager
New Seasons Market
01.2012 - 12.2013
- Communicates with vendors to ensure that all weekly orders are placed accurately and on time.
- Maintains inventory while setting and adjusting pars designed to reduce waste while ensuring cases and displays remain full.
- Trains and develops staff to adhere to high standards in customer service, waste management, ordering, and effective merchandising.
- Develops new systems and practices to streamline the entire department.
- Create effective dating systems within the department.
- Food Handlers and SERV safe certified.
- Understanding of perishable inventory.
Education
Nutritional Sciences and Liberal Arts -
Portland Community College
01.2007
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Oregon State University
Corvallis, OR01.2006
Skills
- Client relationship management
- Professionalism
- Public speaking
- Strength training
- Adaptability
- Leadership training
- Project management
- Fitness assessment
- Motivational techniques
- Health education
- Analytical skills
- Program evaluation
- Personal training
- Personalized coaching
Accomplishments
- Highest contribution to budget percent in the company for all Wellness departments at 25.48% ahead of target sales budget.
- Contributed $111,000 in net sales with 72% of sales directly leading to store contribution.
Certification
- NASM Certified Personal Trainer, 2023
- NASM Certified Nutrition Coach, 2023
- NASM Group Fitness Trainer Specialization, 2023
- NASM Virtual Coach Specialization, 2023
- Loka Yoga Internationally Certified Breathwork Coach, 2022
- Anjali Yoga Alliance Certified Meditation Coach, 2022
- Anjali Yoga Alliance Certified Breathwork Coach, 2022
Timeline
Fitness Coach
Fit Alliance
08.2023 - 01.2024
CEO/ Founder
Babassu Co
08.2018 - 01.2024
Wellness Manager
New Seasons Market
01.2014 - Current
Wellness Assistant Manager
New Seasons Market
01.2014 - 12.2014
Wellness Clerk
New Seasons Market
01.2013 - 12.2014
Pastry Service Manager
New Seasons Market
01.2012 - 12.2013
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Oregon State University
Nutritional Sciences and Liberal Arts -
Portland Community College
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