Michael Chuinard
Maple Grove,MN
Summary
Detail-oriented QA Analyst with a background in sales, software engineering, and business. Experienced in testing Salesforce UI, designing test cases, and collaborating with cross-functional teams to ensure software quality. Holds a Business degree and a Software Engineering certification, combining analytical problem-solving with a customer-focused mindset. Currently leveraging strong communication and technical skills in sales but eager to return to QA, bringing a unique perspective on user experience and product quality. Adept at manual and automated testing, data validation, and Agile methodologies.
Overview
3
3
years of professional experience
Work History
Sales Representative
Enova Illumination
Minneapolis, MN
01.2024 - Current
- Responsible for making outbound calls and effectively selling, following-up, and managing assigned territory.
- Consistently attain sales quota.
- Communicate with diverse clientele of surgeons, dentists, and veterinarians.
- Collaborate and actively listen to doctors to identify and address needs via video call, phone, and email.
QA Analyst
Allianz Life via Logisolve
Minneapolis, MN
07.2022 - 12.2023
- Conducted comprehensive UI testing for Salesforce applications, ensuring seamless functionality and an optimal user experience for financial advisors and internal users.
- Designed and executed test cases for Salesforce workflows, data validation, and integrations, identifying and documenting defects in JIRA for efficient resolution.
- Performed regression testing to verify stability after system updates and enhancements, preventing production issues that could impact business operations.
- Collaborated with developers and business analysts to refine requirements and improve test coverage, leading to a 15% reduction in post-release defects.
- Automated repetitive UI tests using Selenium (or other tools, if applicable), increasing test efficiency and reducing manual testing time.
Education
Certificate of Software Engineering - Software Engineering
Prime Digital Academy
Minneapolis, MN06-2022
Bachelor of Arts - Business Communication
Finlandia University
Houghton, MI05-2019
Skills
- Test case development
- User acceptance testing
- Manual testing proficiency
- Agile methodology
- Regression testing expertise
- Test automation expertise
Timeline
Sales Representative
Enova Illumination
01.2024 - Current
QA Analyst
Allianz Life via Logisolve
07.2022 - 12.2023
Certificate of Software Engineering - Software Engineering
Prime Digital Academy
Bachelor of Arts - Business Communication
Finlandia University
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