MICHAEL CICCONE
Network Engineer
Auburndale,FL
Summary
Dynamic IT leader with extensive experience at Citigroup, specializing in network design and cybersecurity implementation. Proven track record of achieving significant cost savings and enhancing operational efficiency. Skilled in firewall management and network troubleshooting, with a strong ability to lead teams and drive project success in high-pressure environments.
Overview
28
28
years of professional experience
6
6
Certification
Work History
AVP Networking Engineer, Operations and Technology
Citigroup
12.2017 - Current
- Designed and implemented new network and firewall builds, enhancing security posture and operational efficiency.
- Design and implement replacement/upgrades for Checkpoint, Palo Alto and Juniper Firewalls for EOVS project
- Executed Checkpoint Provider-1 implementation and upgrades, optimizing firewall management capabilities.
- Managed network infrastructure for Perimeter Services, ensuring reliability and performance of systems.
VP IT Operations
Hewlett Packard
10.2014 - 12.2017
- Supervise all voice, network, and desktop services for several Citigroup sites in support of an HP contract with Citigroup.
- Implemented voice and network technology as part of the 2014 build out of Citi’s Cyber Security Fusion Center.
- Maintained technology for Citi’s Cyber Security Fusion Center to ensure operational readiness and security compliance.
- Design and support Citi’s voice technologies for several Citi call centers.
- Institute technology solutions for Citi locations in the Northeast region, including the Warren Technology Campus.
- Oversaw end-of-life hardware replacement to minimize disruptions and maintain system integrity.
- Conducted quarterly reviews of Citi’s technology room infrastructure, ensuring adherence to internal IS standards and external regulatory requirements.
- Key vendor liaison with MCI, Verizon and AT&T.
- Implemented temporary technology solutions during significant cyber incidents or natural disasters.
VP IT Operations, Operations and Technology
Citigroup
06.1998 - 09.2014
- Supervised voice and network services across multiple Citigroup sites in Northeast, ensuring operational efficiency and service reliability.
- Managed transition of over 11,500 Citi devices from traditional voice telephony to integrated VOIP systems across seven Citigroup sites.
- Achieved $350,000.00 in cost savings for Citi.
- Oversaw successful completion of Cisco ‘End of Life’ Project: Replaced more than 80 end of life routers and switches using more than 6,350 Ethernet cables and fiber connections.
- Achieved $150,000.00 in cost savings for Citi.
- Led buildout of Citi’s Cyber Security Fusion Center network infrastructure, establishing a robust security framework.
- Collaborated with Network Design Engineers on PBX and network upgrades to enhance system performance and reliability.
- Led consulting team in New York, overseeing project deliverables and team performance.
- Key Accomplishments:
Education
Advanced Cyber Security Certificate -
University of Phoenix
06.2020
Network Infrastructure -
Rutgers University
New Brunswick, NJSkills
- Network design
- Network security
- Cybersecurity strategy
- Firewall management
- Network troubleshooting
- Cisco CCNA
- Cisco Wireless
- Network
- VOIP technology
- Cabling systems
Certification
- CISSP
- CompTIA Sec+
- CySA Cyber Analyst
- Cisco CCENT
- CCNA R&S
- CCNP R&S
- CCNA Cyber OPs
- CCNA Security
Education Certifications
- Rutgers University, New Brunswick, NJ, Network Infrastructure
- University of Phoenix, Advanced Cyber Security Certificate, 03/01/18, 06/01/20, 4.0
Timeline
AVP Networking Engineer, Operations and Technology
Citigroup
12.2017 - Current
VP IT Operations
Hewlett Packard
10.2014 - 12.2017
VP IT Operations, Operations and Technology
Citigroup
06.1998 - 09.2014
Advanced Cyber Security Certificate -
University of Phoenix
Network Infrastructure -
Rutgers University