Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Work Preference
Quote
Timeline
AdministrativeAssistant
Michael Clesceri

Michael Clesceri

Coeur D'Alene,ID

Summary

Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

33
33
years of professional experience
2
2
Certification
1
1
Language

Work History

Salesforce Scrum Master

Vehlo
10.2023 - Current
  • Activated scrum services and ceremonies for the product teams' use
  • Engaged in ceremonies: Sprint Planning, Sprint Retrospective, Standups, and Demos
  • Demonstrate and model the agile process with Product Owners and Developer Teams
  • Assisted planning of SAFE PI Planning epics for each quarter
  • Demonstrated use of JIRA and Confluence within an Agile environment
  • Increased sprint deployment to 80% increase
  • Trained and helped with the agile transformation plan with the dev teams
  • Training the product owners and coaching on user stories and acceptance criteria
  • Manage and admin JIRA board and Confluence instances
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Program Manager / Salesforce Scrum Master

Aveshka Inc.
09.2023 - 11.2023
  • Federal contract with DSLR and the CDC providing agile transformation support
  • Overseeing the DSLR program in Salesforce
  • Installing and activating scrum and agile ceremonies for the product team's uses
  • Interact and gather requirements with stakeholders for the overall program
  • Assist in mapping out data mapping and overall layouts of the application
  • Created a program roadmap and the program delivery plan
  • Assisted in writing and managing stories and mapping out portfolio roadmap for the program
  • Demonstrated agile ceremonies, standups, and retrospectives for government use
  • Configured Azure DevOps boards to have customization and custom workflows in XML
  • Mapped out the sprints, and the data and aligned with the overall Epics and Features for the Program
  • Managed contract documents sent off updates and reported to the COR
  • Required a Public Trust clearance with the CDC
  • AdZure Dev Ops Boards
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Improved program efficiency by streamlining processes and implementing time-saving solutions.

Agile Coach / Scrum Master

Cisco Inc.
03.2023 - 09.2023
  • Coached team members on the Agile process
  • Fully terraformed and transformed the GCC teams into an agile transformation successfully
  • Managed teams for the FedRAMP Ops stack and the licensing requirements
  • Worked very closely with Product Owners on level-setting Epics and Stories
  • Provided overall support for the GCC and FedRAMP Federal Ops Stack with Cisco
  • Provided business agility transformation support for business units as they were being onboarded
  • Supported under OneX and provided overall agile transformation support
  • Manage changes while ensuring security and compliance for the entire product
  • Enhanced team productivity by implementing Agile methodologies and facilitating daily stand-up meetings.
  • Transformed project delivery by coaching teams on Scrum, Kanban, and Lean principles.

Technical Salesforce Scrum Master

PODS Moving and Storage
03.2022 - 03.2023
  • Assisted the Agile Coach on the implementation of agile and product-based
  • Led teams through the agile ceremonies and overall Scrum process
  • Facilitate efficient collaboration and fostering teamwork
  • Support the executive team to drive the products forward
  • Overall increased productivity, solved business issues, and supported tools
  • Used change management techniques, ADKAR, Kotter, and 7-S Frameworks
  • Assisted in boosting overall productivity for the Salesforce teams
  • Built DevOps strategies and using GearSet
  • Manage Scrum Boards within AdZure DevOps with the SFDC processes
  • Led teams to data harmonization, and introduced real-time data and Customer 360
  • Integrated Five9 with the call center, and integrated text messages and asynch-chat
  • Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
  • Improved team efficiency by implementing Agile and Scrum methodologies for project management.

JIRA Admin / Agile Coach

CGG
03.2022 - 07.2022
  • Coach and train Atlassian tools to better track and improve overall PMI ways
  • Convert Project Management techniques from Waterfall to Agile and use JIRA
  • Created dashboards for reporting and management dashboards
  • Train the PMO team to transition to Agile, and track performance metrics
  • Help Coach the overall transformation of the PMO team to Scrum and Agile
  • Showed JIRA administration and how to use JIRA to work in Agile environments
  • Led the transformation from a waterfall approach to Agile and Scrum methodology
  • Enhanced team productivity by implementing Agile methodologies and facilitating daily stand-up meetings.
  • Transformed project delivery by coaching teams on Scrum, Kanban, and Lean principles.

Technical Salesforce Scrum Master

Certified Laboratories
06.2021 - 05.2022
  • Coached team members on the Agile process
  • Oversaw 20+ remote engineers in agile development to release products within a few days
  • Oversaw the overall of the Sales process within Salesforce
  • Collaborated with the Product Owner and guided with the Scrum and Agile ways
  • Identity and Access Management with OKTA and SSO
  • Generated process documentation and Agile standards with Confluence
  • Worked with development teams within Labware and LabVantage
  • The project had a 70% production increase and we collaborated on the updates
  • Manage changes and products for SFDC related to case management
  • Data harmonizations and data compliance, ETL, and a master product list
  • Identified and implemented cost-saving measures in IT projects.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.

Business Owner / Developer / PM / Coach

webworkerme
05.1991 - 02.2021
  • Started with custom WordPress templates and designs
  • Built websites for customers in WordPress and React
  • Engineering AI and ML tools to manage websites based on SEO results
  • Creating layouts that focus on impressive UX and UI designs that provide ROI
  • Overall Project Management of the developer teams on and offshore
  • Overall Transformation Engineering with Agile and Digital Tools
  • Leadership with Agile, Team Morale, and Stakeholder Communications
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.

Education

AAS Fire Science -

Yavapai College
01.2016

AAS Drafting Technology -

North Idaho College
01.1995

Skills

  • Workflow Analysis
  • Resource Allocation
  • Sprint Planning
  • Meeting Participation
  • Public Speaking
  • Web Development Technologies
  • Development Team Trainings
  • Agile Best Practices
  • Project Management
  • Process Optimization
  • Agile Metrics Tracking
  • Lean Principles
  • Continuous Improvement
  • User Story Creation
  • Team Facilitation
  • Empathy and Emotional Intelligence
  • Retrospective Analysis
  • Meeting Facilitation
  • Scrum Framework Expertise
  • Problem Solving
  • Agile Coaching
  • Stakeholder Management
  • Effective Communication
  • Cross-Functional Collaboration
  • Change Management
  • Kanban Knowledge
  • Work Planning and Prioritization
  • Project Team Coordination
  • Technology Implementation
  • Documentation and Reporting
  • Salesforce Expertise

Certification

  • Certified Scrum Master
  • SAFE 6.0 Certified

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Company CultureWork-life balanceCareer advancementFlexible work hoursWork from home option

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Salesforce Scrum Master

Vehlo
10.2023 - Current

Program Manager / Salesforce Scrum Master

Aveshka Inc.
09.2023 - 11.2023

Agile Coach / Scrum Master

Cisco Inc.
03.2023 - 09.2023

Technical Salesforce Scrum Master

PODS Moving and Storage
03.2022 - 03.2023

JIRA Admin / Agile Coach

CGG
03.2022 - 07.2022

Technical Salesforce Scrum Master

Certified Laboratories
06.2021 - 05.2022

Business Owner / Developer / PM / Coach

webworkerme
05.1991 - 02.2021

AAS Fire Science -

Yavapai College

AAS Drafting Technology -

North Idaho College

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Michael Clesceri