Michael C. Mancini
Mobile,AL
Summary
MICHAEL C MANCINI qualifications: hardworking professional, highly flexible, and willing to work. Makes decisions in a timely manner and provides appropriate follow-through. Honest, dependable, self-starter with great knowledge of different fields from working with people with developmental disabilities to managing customer routes in the pest control industry. Manager experience and customer-oriented has backgrounds in warehouse and field customer service. Worked in all types of weather conditions and timely executes jobs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
FIELD OPS SUPPORT / SUPERVISOR
waste management sustainability service
01.2023 - Current
- Transitioned from third shift manager to lead first shift operations and daily management. Oversaw scheduling and loading of hazardous waste shipments, ensuring regulatory compliance. Supervised on-site activities while guaranteeing punctual task completion by employees. Managed expired chemical disposal according to established regulations and maintained hazlog documentation. Instructed employees on safety protocols, ensuring thorough understanding of procedures. Certified forklift trainer, facilitating essential training for staff members. Regularly updated near misses and maintained accurate safety point tracking reports. Facilitated customer requests and efficiently communicated necessary tasks via email.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Coached employees through day-to-day work and complex problems.
- Monitored employee and customer interactions to assess quality of service.
- Developed and implemented procedures for responding to customer inquiries and resolving technical issues.
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Created, prepared, and delivered reports to various departments.
- Created and implemented maintenance plans for customer accounts to secure customer satisfaction and reliability.
- Analyzed customer service data to identify trends, identify solutions and improve customer experience.
Chemical Operator
AMVAC Chemical Corporation
07.2022 - 01.2023
- Highly motivated chemical operator in charge of the effluent production with recycling water and treating it to make sure water Ph levels are good and getting rid of the organic compounds in it to make it safe to go back in the water to be reused using the DCS system to keep on top of the production and see what the levels are at in each tank
Floor Lead
AMVAC Chemical Corporation
05.2022 - 07.2022
- In charge of all workers on the floor and keeping production running putting employees in the right positions for each shift. loading product onto trailers ready for shipment. Moving and loading trailers around the yard to make room for new shipments after trailers are moved using yard dog
Material Handler/Forklift Operator
AMVAC Chemical Corporation
10.2021 - 05.2022
- Packing chemicals in a safe manner getting chemicals ready for their final destination loading them on trailers for delivery with a forklift
Service professional
APTIVE Environmental Pest Control
02.2018 - 10.2020
- Working as a pest control professional doing day-to-day activities on the field servicing all customers in their pest control needs easily finding and executing to their problems and needs of pests in a timely matter to ensure a safe and excellent living condition. Learning all chemicals and mixing of all products obtaining a NY 7a pesticide license and great customer service satisfaction writing and documenting what services were done at the house
Forklift operator
Nestle Water North America
10.2017 - 01.2018
- Working in the warehouse maintaining cleanliness to loading all trucks up with supplies to be delivered to customers in a timely matter while receiving all new inventory in between from tractor trailers to make sure supplies are fully stocked and making sure product is always rotated to use the old water first and inventory learning and obtaining a forklift certification to be able to use and safely learn the forklift and checking it before every shift and after to make sure all parts of forklift are in working and great condition
Warehouse Manager
Toys R Us
11.2015 - 10.2017
- Working mainly in the warehouse department doing daily inventory checks and audits to make sure company policies and inventory budgets are standard to accept trucks are being received and sending out extra quantities to other facilities in need of products as to opening the store and making sure all registers and cash are in order before store and sales floor are open for business having a morning meeting and night meeting with all employees to set expectations of toys r us managing and training an average of 20 employees for regular a season to 50 employees in the holiday season
Direct Support Professional (DSP)
Developmental Disabilities Institute
01.2013 - 08.2015
- Worked with children with multiple disabilities and provided life coaching to their everyday needs to help them gain independence in daily living to help them become more independent setting them up with daily activities transporting them to doctor appointments to distributing their medication once I went through my Amal training and CPR training to seizure training
Roofing apprentice
Top Cat Roofing
01.2012 - 01.2013
- Working hand in hand with owner and roofer learning all aspects of the job specializing in clean-ups of ripping shingles and bad plywood and studs replacing any plywood as needed and laying down tar paper setting up for roofers some siding work as well when jobs called for it
Cashier/ stocker
MikesOne-Stop Deli
08.2009 - 01.2013
- Working day-to-day operations of the deli working the cash register and replenishing shelves and inventory as they became empty working lotto machines and keeping inventory as well as cleaning up and sanitizing the entire deli after every shift
Maintenance/Janitorial Worker
Suffolk County Parks
01.2008 - 01.2013
- Maintain park equipment, mowers, 4x4s, etc. Operate large vehicles/machinery. Keep the park safe and clean. Abided by all policies as stated in the worker handbook.
- Maintained, sanitized, and vacuumed the dining area and washed kitchen floors prior to closing. Operated carpet extractors and floor buffers to clean and sanitize corporate corridors and restrooms. Notified management of structural issues and major repairs. Stripped, sealed, finished, and polished floors to maintain the appearance and remove scratches. Rake leaves, cut and watered grass, and picked up garbage to maintain grounds. Mopped and waxed floors, dusted, deep cleaned bathrooms, and removed trash to keep buildings in clean and orderly condition. Sanitation Completed routine maintenance checks, notifying management of any needed repairs.
- Wet and spot-mopped to clean floors and other surfaces in public corridors. Moved equipment and furniture to thoroughly clean the space. Checked and stocked inventory throughout the facility to meet expected demands. Assembled basic furniture and supplies for a county park. Mopped and vacuumed floors and dusted furniture to maintain an organized, professional appearance at all times. Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions. Operated compactors and balers to discard cardboard boxes and trash. Wiped down various surfaces using approved cleaning products to prevent the growth of bacteria and viruses. Operated backpack vacuum and other power equipment tools such as leaf blower John deer gator and sand blower to complete daily cleaning. Maintained building interiors with routine deep cleaning of high-traffic areas. Handled and stored hazardous chemicals safely to prevent injury or illness. Maintained accountability for building keys, master keys, and access cards. Notified building managers about needed repairs to maintain public safety. Used industrial cleaning equipment to quickly complete custodial tasks.
Education
High school -
William Floyd High School
Mastic Beach, NYSkills
- microsoft excell
- forklift certified trainer
- Logistics Software
- Shipping & Receiving
- Supervising Experience
- Maintenance
- Landscape Maintenance
- Roofing
- Plumbing
- Automotive Repair
- Facilities Maintenance
- Tractor-Trailer
- Mechanical Knowledge
- Warehouse Experience
- HAZWOPER
- Packaging
- Materials Handling
- Assembly
- Forklift
- Automotive Diagnostics
- Mechanic Experience
- Custodial Experience
- Commercial Cleaning
- Cleaning Experience
- English
Certification
- Forklift Certification
- First Aid Certification
- CPR Certification
- HAZWOPER 40 Certification
Additional Information
- Doctors' Appointments Equipment cleaning and maintenance
- Personal Care Assistance Reporting and documentation
- NY state driver's license Reports and documentation
Timeline
FIELD OPS SUPPORT / SUPERVISOR
waste management sustainability service
01.2023 - Current
Chemical Operator
AMVAC Chemical Corporation
07.2022 - 01.2023
Floor Lead
AMVAC Chemical Corporation
05.2022 - 07.2022
Material Handler/Forklift Operator
AMVAC Chemical Corporation
10.2021 - 05.2022
Service professional
APTIVE Environmental Pest Control
02.2018 - 10.2020
Forklift operator
Nestle Water North America
10.2017 - 01.2018
Warehouse Manager
Toys R Us
11.2015 - 10.2017
Direct Support Professional (DSP)
Developmental Disabilities Institute
01.2013 - 08.2015
Roofing apprentice
Top Cat Roofing
01.2012 - 01.2013
Cashier/ stocker
MikesOne-Stop Deli
08.2009 - 01.2013
Maintenance/Janitorial Worker
Suffolk County Parks
01.2008 - 01.2013
High school -
William Floyd High School