Michael Cole
Peachtree City,GA
Summary
Strategic - thinking, analytical, self-motivated leader with a proven track record of achieving results across diverse teams in multiple sectors of the travel industry. Passionate about team development, process improvement and problem solving.
Overview
27
27
years of professional experience
Work History
Domestic Revenue Management Leader
Delta Air Lines, Inc
12.2005 - Current
- Responsible for setting seat inventory of $10-12 billion of revenue
- Leading teams from 5 - 20 individual contributors and first level leaders
- Setting strategic direction, market analysis and team development
- Driving Inventory Management methodology and process improvement
- Representing Revenue Management in multi-departmental initiatives
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
Director, Cargo Revenue Management
Delta Air Lines, Inc
06.2015 - 08.2017
- Responsible for transforming Cargo RM, including a global trucking network, establishing industry leading tools, processes, and resources to support a robust and highly mechanized Pricing and Revenue Management organization
- Leading a team of 40+ individual contributors and leaders across the globe
- Drove a culture of innovation, collaboration and speed to respond
- Communicated results and expectation to senior leadership
- Led a cross functional investment initiative to develop and implement RM tools
- Evolved pricing function to support revenue maximization and creation of pricing segmentation
- Created structured markets reporting and analysis to drive performance across a Global network
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Senior Manager, International Revenue Management
US Airways
03.1997 - 12.2005
- Provided strong leadership to enhance team productivity and morale for a team of 6-8 analysts responsible for all International departures
Education
Bachelor of Science - Business Management and Marketing
Cornell University
Ithaca, NY05.1996
Skills
- Project Coordination
- Staff Development
- Hiring and Retention
- Verbal and Written Communication
- People Management
- Team Leadership
- Expectation Setting
- Key Performance Indicators
Timeline
Director, Cargo Revenue Management
Delta Air Lines, Inc
06.2015 - 08.2017
Domestic Revenue Management Leader
Delta Air Lines, Inc
12.2005 - Current
Senior Manager, International Revenue Management
US Airways
03.1997 - 12.2005
Bachelor of Science - Business Management and Marketing
Cornell University
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