Michael Coley
Dallas,TX
Summary
Results-driven courier specializing in customer service and route optimization. Demonstrated expertise in swiftly resolving delivery issues while adhering to safety compliance. Consistently maintains high service standards, ensuring customer satisfaction.
Overview
10
10
years of professional experience
Work History
Courier
Jamk Transportation
Dallas, Texas
08.2024 - Current
- Executed loading and unloading of cargo from trucks, vans, and containers with precision.
- Delivered packages efficiently across designated routes while following safety regulations.
- Maintained vehicle cleanliness and conducted routine inspections to ensure operational readiness.
- Resolved customer inquiries and delivery issues swiftly to improve service quality.
Owner/Operator
King Coley LLC
Dallas, Texas
01.2016 - Current
- Oversaw inventory management, including stock organization and ordering processes.
- Developed marketing strategies that effectively promoted products and attracted customers.
- Maintained financial records while ensuring accurate processing of transactions.
- Managed daily business operations, encompassing staff, sales, inventory, and accounting activities.
- Established long-term customer relationships through exemplary service and prompt issue resolution.
- Ensured compliance with all local regulations, policies, and procedures governing business operations.
Education
High School Diploma -
Green Oaks High School
Shreveport, LA06-1991
Some College (No Degree) - Accounting And Finance
Coll Southern University
Baton Rouge, LASkills
- Route optimization and GPS planning
- Package tracking and delivery transport
- Vehicle maintenance and safety compliance
- Cargo handling and specimen transport
- Customer service and support
- Payment collection and traffic law knowledge
- Defensive driving and excellent driving skills
- Valid driver's license and clean driving record
Timeline
Courier
Jamk Transportation
08.2024 - Current
Owner/Operator
King Coley LLC
01.2016 - Current
High School Diploma -
Green Oaks High School
Some College (No Degree) - Accounting And Finance
Coll Southern University