STEVEN CAVAGNARO
Cape Coral,FL
Summary
Proven courier at FedEx Express, adept in GPS navigation and route optimization, enhanced customer satisfaction through timely and efficient deliveries. Demonstrates exceptional attention to detail and problem-solving abilities, ensuring safe and accurate package handling. Achieved consistent service quality, underlining a strong commitment to professionalism and customer service excellence.
Overview
18
18
years of professional experience
Work History
Courier
FedEx Express
Punta Gorda, FL
10.2006 - 08.2024
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Education
High School Diploma -
06.1986
Skills
- Working Independently
- Attention to Detail
- Problem-Solving
- Customer Service
- Time Management
- Excellent driving skills
- Package handling
- Clean Driving Record
- Valid Driver's License
- GPS and route planning
- Route Planning
- Relationship building and rapport
- Time Sensitive Deliveries
- Heavy Lifting
- Package pickup and delivery
- Logistics and Transportation
- Package Delivery and Pick-up
- Delivery Management
- Loading and unloading
- GPS Navigation
- Document Management
- Handheld scanning devices
- Deadline Adherence
- Sorting
- Local geography knowledge
- Item tracking
- GPS Technology
- Weather Preparedness
- Dispatch Collaboration
- Vehicle Maintenance
- Delivery Documentation
- Local routes
- Dispatch
- Business processes and procedures
- Performance Improvement
- Returns pickup
- Decision-Making
- Vehicle loading
- Team building
- Teamwork and Collaboration
- Reliability
- Problem-solving abilities
- Customer Satisfaction
- Delivery Scheduling
- Route Optimization
- Stress Management
- Professional Demeanor
- Time management abilities
- Professionalism
- Route Navigation
Timeline
Courier - FedEx Express
10.2006 - 08.2024
Hillcrest High School - High School Diploma ,