Michael Collins Jr
Milan,Ohio
Summary
Customer-focused Server Manager committed to offering best in fine-dining and family restaurant experiences. Knowledgeable and hands-on professional with expertise in complete serving and front-of-house operations. Cultivates satisfied and loyal clientele, resulting in bustling operations and ever-increasing sales volume.
Overview
15
15
years of professional experience
Work History
Server Manager, Head Security, Restaurant Manager
Boathouse Bar And Grill
05.2018 - 10.2023
- Performed serving duties with greeting groups, taking beverage and food orders, bringing food to groups and assisting any and all dining needs.
- In charge of making sure restaurant runs smoothly as head server and manager, overseeing staff needs and making sure daily business is run smoothly and efficiently.
- Helped other coworkers with any needs throughout daily activities, aiding them to help a more smooth work atmosphere for everyone.
- Helped assist bartenders with restocking beer and liquor, filling ice wells, emptying garbage bins and aiding to any needs throughout shift.
- Performed job requirements as security during night venues.
Server
Blux Bar And Grill Inside Kalahari Resorts
12.2018 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Restaurant Server
Thirsty Pony
05.2008 - 05.2018
- Performed serving needs to guests with drink and food orders, bringing food and attending to all needs for guests dining experience.
- Performed banquet serving responsibilities for large groups and parties.
- Helped assist in bowling alley in all areas with food and beverage and bowling related needs.
- Performed management responsibilities.
Education
Business Administration
Bowling Green State University - Firelands Campus
Huron, OhioHigh School Diploma -
Edison High School
Milan, Ohio06.2009
Skills
- Leadership Skills
- Great Communication
- Hard Working and Highly Reliable
- Focused and Determined
- Disciplined and Goal Oriented
Timeline
Server
Blux Bar And Grill Inside Kalahari Resorts
12.2018 - 05.2023
Server Manager, Head Security, Restaurant Manager
Boathouse Bar And Grill
05.2018 - 10.2023
Restaurant Server
Thirsty Pony
05.2008 - 05.2018
Business Administration
Bowling Green State University - Firelands Campus
High School Diploma -
Edison High School
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