Hospitality Leader with extensive experience in upscale venues, luxury hotels, and premier restaurants. Proven expertise in sales, negotiations, fine dining, and banquet operations. Strong management skills in overseeing front-of-house and back-of-house staff, ensuring exceptional service delivery and operational efficiency.
Overview
20
20
years of professional experience
Work History
Director of Sales and Marketing
Pitonza Productions
New York, New York
03.2024 - Current
Coordinated sales initiatives to drive revenue growth and customer acquisition.
Developed marketing strategies to enhance brand visibility and engagement.
Analyzed market trends to identify new opportunities for growth.
Pursued and generated revenue through outside sales and marketing efforts by relentlessly identifying, developing and targeting new business partnerships.
Director of Catering
Flik Hospitality Group @ Milbank
New York, New York
01.2022 - 03.2024
Developed and implemented catering menus tailored to client preferences.
Coordinated event logistics with clients and vendors for seamless execution.
Managed catering staff schedules to ensure adequate coverage during events.
Oversaw inventory management for catering supplies and equipment.
Ensured compliance with health and safety regulations during all catering operations.
Oversaw banquets, trained new associates and directed temporary personnel in proper setup, cleaning, breakdown and delivery procedures.
Conducted regular performance reviews with staff members to assess strengths and weaknesses.
Director of Catering Sales
Wyndam @ New Yorker Hotel
New York, New York
04.2013 - 10.2020
Collaborated with culinary teams to create customized menu options for events.
Managed client relationships to ensure satisfaction and repeat business opportunities.
Trained and mentored junior sales staff on best practices and customer engagement.
Conducted market research to identify trends and competitive pricing strategies.
Managed the entire process of client event planning, from initial inquiry to post-event follow up.
Director of Catering Sales
Dean & Deluca
New York, New York
08.2005 - 03.2013
Grew business through outside catering sales, executed food deliveries to perfection and devised and implemented marketing and promotional campaigns.
Negotiated pricing agreements with vendors in order to maximize profits while still providing a great experience for customers.
Participated in budgeting discussions related to staffing costs and resource allocations within the Catering Sales department.
Provided training and mentorship for new staff members in the Catering Sales department.
Education
Bachelor of Science - Basic Craft Engineering Studies - Shipbuilding
Anniesland College
Glasgow, Scotland UK
Skills
Customer acquisition
Business development
Revenue growth
Budget management
Event planning
Inventory control
Team leadership
Staff training
Timeline
Director of Sales and Marketing
Pitonza Productions
03.2024 - Current
Director of Catering
Flik Hospitality Group @ Milbank
01.2022 - 03.2024
Director of Catering Sales
Wyndam @ New Yorker Hotel
04.2013 - 10.2020
Director of Catering Sales
Dean & Deluca
08.2005 - 03.2013
Bachelor of Science - Basic Craft Engineering Studies - Shipbuilding
Costume Production Designer at Which Witch Productions (multiple productions)Costume Production Designer at Which Witch Productions (multiple productions)