Michael Connelly
Ocala,FL
Summary
Motivated professional seeking an enriching environment to enhance skills and knowledge. Eager to tackle new challenges and contribute effectively.
Overview
7
7
years of professional experience
Work History
Store Associate
Publix Supermarkets
Ocala, FL
08.2023 - 12.2024
- Provided excellent customer support and solved problems efficiently
- Stocking
- Demonstrated ability to work autonomously
Store Associate
SE Grocers
Jacksonville, FL
11.2021 - 04.2023
- Maintained records of incoming shipments with attention to detail and accuracy
- Expertly resolved issues and complaints by employing creative problem-solving techniques
- Implemented more efficient stocking methods to optimize inventory control.
- Performed assigned tasks with minimal supervision
- Assisted with supervision of student employees.
- Stocked shelves with merchandise and maintained inventory levels.
- Ensured the cleanliness and tidiness of the store.
- Assisted with loading and unloading deliveries from vendors.
- Adhered to safety regulations when handling hazardous materials.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
Customer Associate
Walmart Supercenter
Jacksonville, FL
05.2019 - 11.2020
- Completed a range of assigned duties, including warehouse and stocking operations
- Documented inquiry details and implemented appropriate actions to support customers and resolve issues
Technical Assistant
Bob's Irrigation Services, Inc.
Jacksonville, FL
04.2018 - 05.2019
- Performed technical troubleshooting of system components
- Assisted with irrigation system repairs
- Provided customer service
Education
M.A. Homeland Security -
American Public University
Charles Town, WV12.2021
B.A.S. Public Safety and Administration - Public Safety AdminCriminal JusticeEmergency Mgmt.
Florida State College
Jacksonville, FL08.2018
Skills
- Public Safety
- IT Tech Support
- Leadership
- Customer Service
- Conflict Resolution
- Excellent Written & Oral Communication
- Self-motivated
- Adept in learning new skills and solving problems
- Organization
- Analytical Skills
- Team building
- Multitasking
- Time Management
- Engaging with Diverse Customers
- Store Opening and Closing
- Ability to Lift 40 pounds
- Interpersonal Communication
- Honest and Dependable
Timeline
Store Associate
Publix Supermarkets
08.2023 - 12.2024
Store Associate
SE Grocers
11.2021 - 04.2023
Customer Associate
Walmart Supercenter
05.2019 - 11.2020
Technical Assistant
Bob's Irrigation Services, Inc.
04.2018 - 05.2019
M.A. Homeland Security -
American Public University
B.A.S. Public Safety and Administration - Public Safety AdminCriminal JusticeEmergency Mgmt.
Florida State College
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