Michael Conrad
Shipman
Summary
Encouraging employee and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
HVAC Installation Manager/Market Area HVAC Installation Manager
Academy Air Heating and Cooling
- Responsible for managing day-to-day operations for up to 10 HVAC Installation teams and 5 internal employees
- Responsible for maintaining company processes in safety, quality, standards and client relations
- Responsible for achieving targets in revenue, profit and labor
- Designing HVAC Installations
- Assist in quoting and creating estimates for sales team
- Maintaining Vendor relations
- Maintaining employee engagement
- Integrated Trade Management such as Electrical, Plumbing and HVAC Service and Maintenance
- Responible for inputting, verifying and completing payroll for department on a weekly basis
- Marketing events
- Verifying that HVAC Installation jobs are completed and compliant for accounting and finance purposes
- Maintaining personal availability for clients, technicians and fellow employees beyond normal working hours
- Creating new processes to enhance efficiency to match company growth.
HVAC Install Technician
Academy Air Heating and Cooling
01.2014 - 01.2019
- Install HVAC equipment according to safety requirements, code compliancy and company quality standards
- Responsible for staying up to date on current technologies and new products in the field
- Maintained high customer satisfaction by addressing any questions, concerns, or issues the client may have
- Properly connect equipment (electrical hook-ups and gas lines)
- Properly and efficiently document all calls/jobs to the company’s requirements
- Designing and creating sheet metal fittings and duct work.
Logistics Supervisor
01.2013 - 01.2014
- Responsible for inventory location, counts and replenishment
- Responsible for ordering equipment and materials for HVAC Installations Responsible for accurate invoice pricing
Entry Level Service Tech / Installer (Commercial)
Westport Heating and Air Conditioning
11.2012 - 04.2013
- Tool Carrier Assisted technicians service and equipment installations Fabricate insulate and install and sheet metal
Education
Heating Air Conditioning & Refrigeration Technician program -
American Trade School
11.2012
Diploma -
St Mary’s High School
01.2011
Skills
- Salesforce Management
- Contract Management
- Workforce Management
- Strategic Planning
Timeline
HVAC Install Technician
Academy Air Heating and Cooling
01.2014 - 01.2019
Logistics Supervisor
01.2013 - 01.2014
Entry Level Service Tech / Installer (Commercial)
Westport Heating and Air Conditioning
11.2012 - 04.2013
HVAC Installation Manager/Market Area HVAC Installation Manager
Academy Air Heating and Cooling
Heating Air Conditioning & Refrigeration Technician program -
American Trade School
Diploma -
St Mary’s High School
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