Summary
Overview
Work History
Education
Skills
Experience Years
Languages
References
Timeline
Generic

Michael Contreras

Summary

Dynamic service technician with extensive experience at Trophy Windows LLC, excelling in window installation and equipment maintenance. Proven ability to manage inventory effectively while fostering strong relationships with clients. Recognized for attention to detail and team collaboration, ensuring high-quality service and timely project completion across diverse locations.

Overview

3
3
years of professional experience

Work History

Service Technician

Trophy Windows LLC.
Houston
08.2024 - Current
  • At Trophy windows, I drive to different areas around Baytown, Houston, Cleaveland, Katy, Fulshear, Scilly, Fort Bend, Texas City, Dallas, Willis, Conroe, Dayton, San Antonio, etc.
  • I inspect houses from David Weekley, Legend Homes, LGF Homes, Polte Homes, Castlerock, Perry Homes, Westin, KB Homes, etc., all ranging from $100K to $1M.
  • Performed maintenance on windows, including lubricating tracks and replacing worn components.
  • Attended regular training sessions to stay updated on industry standards for window installation techniques.
  • Monitored inventory levels of necessary materials needed for installation jobs.
  • Installed new windows in residential and commercial settings.

Lead Merchandiser

Atlas Installations LLC.
Orlando
01.2024 - 08.2024
  • During my Atlas installations, I traveled extensively to Family Dollar, Boot Barn, and Dollar Tree to remodel, rebuild, and rearrange the merchandise, gondolas, and shelves.
  • Going from Oklahoma to Orlando, Florida, to being in San Diego, California, the next week.
  • Ensured all merchandise was correctly labeled, priced and displayed according to company standards.
  • Developed and maintained relationships with key personnel in the retail stores.
  • Managed the merchandising team to ensure timely completion of tasks.
  • Communicated and coordinated planogram execution with store management.
  • Built product displays and placed appropriate signage for merchandise.

Ramp Agent/Passenger service agent

G2 Secure staffing-IAH
01.2022 - 01.2024
  • In this position, I ensure that each passenger who registers a piece of luggage makes its way to the designated flight.
  • I bring the plane to the designated line, offload the luggage, verify the offloaded luggage goes to baggage claim, and then upload the bags to the flight.
  • Attach a towbar and then push with a tug, over to the flight to make sure the plane leaves on time.
  • If or when a passenger needs assistance or guidance to a flight, I ensure that the passenger gets to their designated area even if they aren't flying on my flight.

Education

HVAC - HVAC

Tulsa Welding School
Houston
01-2021

Skills

  • Inventory management
  • Window installation
  • Equipment maintenance
  • Customer service
  • Attention to detail
  • Team collaboration
  • Relationship building
  • Project management

Experience Years

9

Languages

English
Native/ Bilingual
Spanish
Professional

References

References available upon request.

Timeline

Service Technician

Trophy Windows LLC.
08.2024 - Current

Lead Merchandiser

Atlas Installations LLC.
01.2024 - 08.2024

Ramp Agent/Passenger service agent

G2 Secure staffing-IAH
01.2022 - 01.2024

HVAC - HVAC

Tulsa Welding School