Michael Conway
Garden City
Summary
HVAC Service Technician with many years experience in heating, air conditioning and refrigerant systems, as well as electrical and mechanical controls. Ambitious with strong background in plumbing, refrigeration machinery operations, and HVAC repair and maintenance. Excellent understanding of HVAC controls.
Successful at assessing and understanding problems and developing proactive, successful solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development.
Experienced HVAC Installer proficient in operations and repairs of heating, refrigeration, ventilation and air conditioning systems. Efficiency-driven, highly accurate and well-organized with open and clear communication style and self-motivated approach. Dedicated to superior service and solving problems with minimal oversight.
Organized and motivated professional focused on delivering quality work and exceptional customer service. Well-versed in installation, repair and maintenance of both residential and units. Willing to work extra shifts and ready to take on new challenges with terrific company.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HVAC Technician
Richie Bros
New Rochelle
05.2022 - Current
- Collaborated with team members to complete large-scale projects efficiently.
- Educated clients on proper HVAC operation and maintenance practices.
- Maintained accurate service records and documentation for each job completed.
- Utilized diagnostic tools to troubleshoot HVAC system malfunctions effectively.
- Ensured compliance with safety regulations during all service activities.
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the system.
- Documented all repair work performed on HVAC units according to company standards.
- Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.
- Replaced worn out filters at regular intervals to improve air quality inside the premises.
- Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
- Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
- Followed safety procedures when working on high voltage wiring or gas lines.
- Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
- Resolved customer complaints regarding installation or service issues in a timely manner.
- Adjusted controls to obtain desired temperature settings within the home or office environment.
- Assembled sheet metal pieces into ductwork sections using rivets or screws as needed.
- Assessed efficiency of HVAC and refrigeration systems to provide feedback to customers.
- Provided customers with information about new technologies available for their heating and cooling system upgrades.
- Trained junior technicians on HVAC repair and maintenance techniques, tools, and safety practices.
- Performed ductwork repairs and modifications to improve system airflow and indoor air quality.
- Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
- Tested pipe, tubing joints, and connections for leaks.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
- Reviewed work orders and discussed with supervisors.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Inspected job site before project start to identify obstacles and resolve issues.
- Loaded materials, tools and equipment on truck at beginning of each shift.
- Led teams to complete large installation projects on time and within specific parameters outlined in customer documentation.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Tracked repairs made, labor time and parts used to calculate bill.
- Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
- Calibrated HVAC equipment and systems for optimal performance and energy efficiency.
- Performed emergency repairs on HVAC systems to restore heating and cooling services in critical situations.
- Conducted air quality tests and recommended solutions for improving indoor air quality in residential and commercial.
HVAC Technician
Sound Refrigeration And AC
Garden City
07.2008 - 04.2022
- Installed HVAC systems and components for residential and commercial clients.
- Diagnosed and repaired heating, cooling, and ventilation issues on-site.
- Performed routine maintenance on refrigeration and air conditioning units.
Education
OSHA - Burners And Boilers
Joseph M. Barry Career Technical Center
Westbury, NY 08.2024 - 08.2024
Skills
- A/C troubleshooting
- HVAC installation
- System diagnostics
- Equipment maintenance
- Refrigerant handling
- Safety compliance
- Customer service
- Team leadership
- Problem solving
- Effective communication
- Time management
- Technical training
- Attention to detail
- Valid NY driver's license
- Industrial refrigeration systems
- Cooling systems maintenance
- Welding techniques
- Dedicated team player
- EPA regulations
Certification
OSHA, EPA and Fire Safety
References
References available upon request.
Timeline
OSHA - Burners And Boilers
Joseph M. Barry Career Technical Center
08.2024 - 08.2024
HVAC Technician
Richie Bros
05.2022 - Current
HVAC Technician
Sound Refrigeration And AC
07.2008 - 04.2022