Michael Cooper Cook
ShipMoney
Broken Arrow
1
Language
5
years of professional experience
Finance student with a 3.81 GPA and hands-on experience in financial services through cardholder support and payment operations. Skilled in handling client financial inquiries, maintaining data accuracy, and supporting time-sensitive transactions. Proficient in Microsoft Excel including PivotTables and lookup functions for financial data organization. Seeking to build a long-term career.
Work History
Cardholder Technical Support
1 Year 1 Month- - Handled 40+ daily client inquiries related to card transactions and account issues
- - Supported payment-related operations including transaction troubleshooting and account access resolution
- - Maintained strict accuracy and confidentiality when handling sensitive financial data
- - Utilized Excel tools such as PivotTables and lookup functions to organize and review transaction-related data
- - Delivered high-quality client service in a fast-paced, time-sensitive environment
Construction Laborer / Barn Builder
2 Years 4 Months- - Built custom agricultural structures while managing materials and project timelines
- - Operated equipment and maintained safe, efficient job sites
- - Demonstrated reliability and attention to detail in demanding environments
Glazier
1 Year 3 Months- - Installed and repaired residential and commercial glass systems
- - Interpreted blueprints and specifications to ensure precision and safety
- - Worked with specialized materials requiring accuracy and technical skill
Education
Bachelor of Business Administration - Finance
GPA: 3.81
Bachelor of Business Administration - Finance
- Relevant Coursework: Financial Accounting, Managerial Accounting, Investments & Securities Markets, Business Statistics, Spreadsheet Analysis, Micro & Macroeconomics, Business Communications, Finance & Business Ethics
- GPA: 3.56
Skills
Excel data analysis
Transaction troubleshooting
Payment Processing Tools
Transaction Analysis
Financial Reporting & Analysis
Microsoft Excel (PivotTables
VLOOKUP
XLOOKUP
data organization
financial tracking)
Data confidentiality
Customer Relationship Management
Client Communication
Problem-Solving & Adaptability
Teamwork & Leadership
Languages
Spanish
Limited Working
Timeline
Cardholder Technical Support
ShipMoney
07.2025 - CurrentRead More
Construction Laborer / Barn Builder
Cook Construction LLC
01.2023 - 05.2025Read More
Glazier
Grand Lake Glass
05.2021 - 08.2022Read More
Oklahoma City University (OKCU)
Bachelor of Business Administration from Finance
Read More
Northeastern State University (NSU)
Bachelor of Business Administration from Finance
Read More