Michael Coultis
Wichita
Summary
Motivated Wind Turbine Technician with a background in customer service and a proven ability to learn quickly in hands-on environments. Recognized for being a good listener and effective communicator, ensuring tasks are completed accurately and safely. Eager to grow within the wind energy industry and contribute to sustainable solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator
Plains Cotton Cooperative Association
Wichita, KS
03.2026 - Current
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted regular inspections of equipment to ensure safety and functionality.
- Monitored compliance with safety regulations, contributing to a safer work environment.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
Customer Service Representative
Uhaul Moving And Storage
Houston, TX
08.2025 - 03.2026
- Assisted customers in selecting appropriate moving equipment and storage solutions.
- Responded to inquiries via phone and email, providing accurate information on services offered.
- Resolved customer complaints effectively, ensuring satisfaction and retention.
- Maintained organized records of transactions and customer interactions for reference.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Services & Sales Associate
U-Haul
Wichita, KS
09.2023 - 07.2025
- Inspect rental trucks to ensure cleanliness, proper engine function, and readiness for customer use.
- Assist customers with renting storage units and vehicles, providing clear guidance and excellent service.
- Maintain accurate records of rentals and returns using U-Haul's digital systems.
- Deliver friendly and professional customer support, resolving issues and answering inquiries efficiently.
- Assisted customers with rental processes and equipment selection, ensuring optimal service experience.
- Maintained inventory accuracy by conducting regular stock checks and managing product displays.
Education
High School Diploma -
Campus High School
Wichita, KS05.2025
Wind Turbine Technician -
Universal Technical Institute
Houston, TX03.2026
Skills
- Electrical and mechanical troubleshooting
- Preventive wind turbine servicing
- Height safety expertise
- Hydraulic systems knowledge
- Lockout/tagout compliance
- Strong attention to detail and consistency
- Loading and unloading
- Warehouse safety
- Safety protocols
- Equipment maintenance
- Hand-eye coordination
Accomplishments
-Achieved national champion status in competitive speed skating, earning a gold medal in the quad two-man race, along with multiple podium finishes including silver in the quad three-man relay and three-person inline final, and bronze in the 1000m individual event. Won gold at the Emerald Coast Inline Speed Skating Meet, placing 1st overall among all junior men competitors.
Certification
- NFPA 70E - OSHA
- 10 Hour Training - OSHA
- First Aid, AED, and CPR - American Heart Association
- Forklift Certificate
- Propane Certified
- GWO Basic Safety Training:
- Fire Awareness
- First Aid
- Manual Handling
- Working at Heights
Languages
English
Native or Bilingual
Timeline
Warehouse Forklift Operator
Plains Cotton Cooperative Association
03.2026 - Current
Customer Service Representative
Uhaul Moving And Storage
08.2025 - 03.2026
Customer Services & Sales Associate
U-Haul
09.2023 - 07.2025
High School Diploma -
Campus High School
Wind Turbine Technician -
Universal Technical Institute