Michael Courtright
Isanti,MN
Summary
Significantly enhanced production efficiency at Thrivent Financial. Leveraging expertise in demand forecasting and production planning, My proactive approach to system performance and change management at Optum Technologies underscores my analytical and interpersonal skills.
Production professional with strong expertise in managing and optimizing production schedules and workflows. Proven ability to enhance efficiency, ensure timely delivery, and adapt to evolving project demands. Known for fostering collaboration and achieving tangible results through strategic planning and problem-solving. Skilled in inventory management, process improvement, and cross-functional team coordination.
Diligent with background in production control, ensuring seamless operations. Expertise in coordinating production schedules and resolving issues promptly. Demonstrated problem-solving skills and proficiency in data analysis.
Overview
27
27
years of professional experience
Work History
Production Control Analyst
Thrivent Financial
05.2023 - 09.2024
- Maintained detailed production plans, ensuring alignment with company objectives and customer needs.
- Monitored performance metrics to assess progress towards established goals, adjusting strategies as needed to stay on track.
- Zeke, Zena, Mobius, mainframe and distributed systems.
- Enhanced production efficiency by implementing new scheduling and tracking systems.
- Collaborated with cross-functional teams to ensure smooth production processes and timely deliveries.
Senior Systems Analyst
Optum Technologies (UnitedHealth Group)
08.2005 - 05.2023
- Utilized change management techniques to provide smooth transitions during new hardware and software introductions.
- Audited multi-system installations for conformance to business objectives, suggesting changes to meet performance thresholds.
- Pinpointed cost-effective improvements to system [Type] components for designated upgrades cycles.
- Analyzed proposed and extant systems for technological limitations and conformation with current technology needs.
- Responsible for monitoring 24 Mainframe Lpars systems by responding to outstanding messages, along with finding root cause of abends on system tasks. Improving performance of the mainframe systems by with proactively dealing with messages that come across before hey become aan issue such as spool nd CPU usage of a batch job.
- Utilize ConicIT and Mainview to identify z/OS performance problems before they happen.
- Run, demand in jobs, fix abends by utilizing CA-7, TWS/OPC, Autosys job scheduling packages, also finding the root cause of abends by going thru the joblog.
- Analyse workflow and procedures to make recommendations for rerun/restarts.
- Involvement in Monthly and Quarterly application releases such as Tops, Cosmos, CDB, NDB, CSP Facets by building complex application to meet the needs of all application support group.
- NAC Background checks
Systems Control Analyst/Production Control Analyst
The St Paul Travelers Companies Inc.
03.1998 - 08.2005
- Assisted in maintaining compliance with regulatory requirements through diligent monitoring and documentation efforts.
- Increased operational effectiveness by analyzing business processes and suggesting areas for improvement.
- Reduced risks by conducting thorough audits and identifying potential control issues.
- Developed training materials for staff members, enhancing their understanding of internal controls and best practices.
- Provide 1st level support for all production processing and primary testing.
- Resolve high level abends.
- Utilize Ca-7, Zeke and Argent Schedulerfor all scheduling needs along with tracking issueswith production jobs.
- Perform restart and recovery, procedure, workload balancing, automating production using WLB and improving production run time.
- meet with technical Specialits to discuss hardware and software problems.
Education
Associate of Applied Science - Business
Herzing
Saint Louis Park, MN04-2014
Skills
- MVS/JES/OS/390, Endevor, JCL, TSO, CICS,
- DB2, IMS, MQ, 25 Years
- TWS/OPC - 20 Years AS/400 - 5 Years
- Material requirements planning
- Demand forecasting
- Production planning
- Scheduling techniques
- Data analysis
Languages
German
Native or Bilingual
Timeline
Production Control Analyst
Thrivent Financial
05.2023 - 09.2024
Senior Systems Analyst
Optum Technologies (UnitedHealth Group)
08.2005 - 05.2023
Systems Control Analyst/Production Control Analyst
The St Paul Travelers Companies Inc.
03.1998 - 08.2005
Associate of Applied Science - Business
Herzing
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