Michael Couture

ALBANY

Summary

Detail-oriented Lead Delivery Driver with a proven track record in timely and accurate medical supply distribution. Skilled in adaptable scheduling and defensive driving practices, committed to enhancing delivery efficiency and mentoring new drivers.

Overview

years of professional experience

Work History

Lead Delivery Driver / Superviser

Medical Delivery Services

Albany, NY

07.2016 - Current

Oversaw daily delivery operations, ensuring timely and accurate medical supply distribution.
Trained and mentored new drivers on safety protocols and efficient route management.
Implemented process improvements that enhanced delivery efficiency and reduced delays.
Coordinated with healthcare providers to confirm delivery schedules and address logistical challenges.

General Manager

Mcdonalds , Loudonville NY

Loudonville, NY

01.2000 - 07.2016

Oversaw daily operations, ensuring adherence to company standards and policies.
Managed team performance, fostering a culture of accountability and excellence.
Implemented training programs to enhance employee skills and efficiency.
Developed strategies to improve customer satisfaction and overall experience.
Analyzed sales data to identify trends and drive operational improvements.

Education

Business Management

HVCC

Troy, NY

Skills

Reliability and punctuality
Defensive driving practices
Decision-making
Adaptable scheduling

Professionalism and courtesy
Accurate record keeping
Vehicle maintenance

Timeline