Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic

Michael Cox

Houston

Summary

Driven sales professional with 3 years of direct customer-facing experience and a strong technical aptitude. Skilled in upselling, relationship-building, and streamlining operations. Known for delivering excellent service and supporting team objectives—seeking to leverage sales and client support skills in a growth-oriented role.

Overview

14
14
years of professional experience

Work History

Operator

Advantage Bucket Truck Service
08.2017 - 10.2024
  • Escorted oversized loads, coordinating with site managers to ensure timely project completion and zero incidents.
  • Inspected equipment daily for safety compliance and operational readiness.
  • Operated bucket trucks to perform elevated work on utility and maintenance projects.

Sales Associate

Prime Communications / AT&T
10.2014 - 08.2017
  • Assisted over 50 customers weekly with product selection, sales, and technical support.
  • Managed inventory and supported restocking processes to maintain 100% product availability.
  • Delivered on-brand customer service, troubleshooting devices and resolving 95% of issues in-store.

Swamper / Laborer

Choice Pipeline
09.2011 - 09.2014
  • Supported pipeline construction, including excavation, equipment handling, and material transport.
  • Maintained worksite organization and safety compliance under tight schedules.

Driver / Warehouse Assistant

Flow Zone
07.2010 - 09.2011
  • Delivered parts reliably to job sites, ensuring on-time delivery.
  • Managed warehouse inventory and operated forklifts to fill orders accurately.

Education

High School Diploma -

Clear Brook High School
01.2011

Skills

  • Client Relationship Management
  • Sales & Upselling
  • Technical Troubleshooting
  • Inventory & Logistics Coordination
  • Equipment Operation & Safety
  • MS Office & OPUS/RQ4 Software
  • Problem-solving
  • Customer service
  • Inspections and reviews

Training

  • Audio/Video Production
  • American Sign Language (Conversations proficiency)
  • Software: MS Word, Outlook, Excel, OPUS, RQ4

Timeline

Operator

Advantage Bucket Truck Service
08.2017 - 10.2024

Sales Associate

Prime Communications / AT&T
10.2014 - 08.2017

Swamper / Laborer

Choice Pipeline
09.2011 - 09.2014

Driver / Warehouse Assistant

Flow Zone
07.2010 - 09.2011

High School Diploma -

Clear Brook High School

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