Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Michael Craven

Taylorsville,KY

Summary

To excel within the management hierarchy at United Parcel Service by leveraging my skills, experience, and dedication to drive company success, while serving as a significant contributor and valuable asset to organizational growth

Overview

18
18
years of professional experience

Work History

Full Time Dispatch Supervisor

United Parcel Service
04.2021 - Current
  • Assisted with the development of new policies related to dispatch operations as needed
  • Trained, coached and mentored new hires in dispatch operations
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.

Feeder Dispatch Administrative Assistant

United Parcel Service
06.2017 - 04.2021
  • Developed strong communication skills to ensure efficient collaboration with colleagues and drivers
  • Adapted quickly to different situations while maintaining a professional attitude at all times
  • Demonstrated adaptability in handling various tasks and jobs roles according to production requirements.

Part-Time Supervisor

United Parcel Service
03.2012 - 06.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Package Handler

United Parcel Service
07.2009 - 03.2012
  • Quality Trainer

Floor Supervisor

Champs Rollerdrome
06.2007 - 06.2009

Electronic trainee

Elite Mailing Systems Inc.
08.2006 - 06.2009

Education

Bachelors - Justice Administration

University of Louisville
Louisville, KY
12.2018

Associates - Criminal Justice

Jefferson Community & Technical College
Louisville, KY
05.2012

Completed coursework towards High School Diploma -

Iroquois High School
Louisville, KY
05.2010

Skills

  • Problem Solver
  • Decision-making
  • Active listener
  • Calm under pressure
  • Mentoring and training
  • Computer skills

Hobbies and Interests

  • College Sports Fan
  • Collecting Coins
  • Roller Skating
  • Cooking
  • Volunteering in the community outside of work

Timeline

Full Time Dispatch Supervisor

United Parcel Service
04.2021 - Current

Feeder Dispatch Administrative Assistant

United Parcel Service
06.2017 - 04.2021

Part-Time Supervisor

United Parcel Service
03.2012 - 06.2017

Package Handler

United Parcel Service
07.2009 - 03.2012

Floor Supervisor

Champs Rollerdrome
06.2007 - 06.2009

Electronic trainee

Elite Mailing Systems Inc.
08.2006 - 06.2009

Bachelors - Justice Administration

University of Louisville

Associates - Criminal Justice

Jefferson Community & Technical College

Completed coursework towards High School Diploma -

Iroquois High School

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Michael Craven