Michael Crockett
Centennial,CO
Overview
3
3
years of professional experience
Work History
Family Caretaker
Family Member
Centennial, CO
10.2021 - 05.2022
- Coordinated transportation for appointments, errands, and other activities.
- Scheduled medical appointments for family members and ensured attendance at all required visits.
- Assisted with mobility needs including transferring from beds and chairs or walking assistance.
- Prepared nutritious meals according to dietary requirements of family members.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Monitored health and well-being of clients and reported significant health changes.
- Consulted with client care team to continually update care plans.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Bookseller
Barnes and Nobles
Centennial
09.2021 - 10.2021
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
- Helped customers by answering questions and locating merchandise
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Listened to customer interests and needs and matched with suitable books and related products
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
Patient Experience Representative
Zynex Medical
Englewood
04.2021 - 09.2021
- Answered patient assistance calls, assessed needs and offered qualified support
- Applied administrative knowledge and courtesy to explain procedures and services to patients
- Kept current with literature and field advancements to advocate to and for patients
- Helped address client complaints through timely corrective actions and appropriate referrals
- Taught patients and families to use at-home medical equipment
- Organized patient records and database to facilitate information storage and retrieval.
Academic Peer Tutor
Metropolitan State University Of Denver
Denver
08.2019 - 12.2019
- Tasked with starting and subsequently running an auxiliary tutoring center on campus
- Assisted students on strengthening writing, studying, and organizational skills
- Managed records to ensure student documentation was current and accurate
- Gave presentations to university classes to promote the tutoring center and encourage proactive academic growth
- Provided one-on-one tutoring with a range of college students; catered to individual needs and goals
- Bolstered student confidence by providing feedback in positive reinforcement strategies and encouraging a growth mindset
- Motivated students towards learning and studying to build self-confidence and reduce anxiety of failure in writing.
Education
Master of Arts - Asian Studies
University College of Cork
Cork, Ireland12.2023
Bachelor of Arts - History
Metropolitan State University Of Denver
12.2019
Skills
- Exceptional written and verbal communication skills
- Highly proficient at project organization
- Adaptable to a variety of situations
- Ability to work both individually and collaboratively with others
- Skilled in research and data acquisition
- Proficient in MS Office
- Familiarity with medical device products and services
- Microsoft Windows OS: 10 years
- MS Office/Word: 8 years
References
References available upon request.
Timeline
Family Caretaker
Family Member
10.2021 - 05.2022
Bookseller
Barnes and Nobles
09.2021 - 10.2021
Patient Experience Representative
Zynex Medical
04.2021 - 09.2021
Academic Peer Tutor
Metropolitan State University Of Denver
08.2019 - 12.2019
Master of Arts - Asian Studies
University College of Cork
Bachelor of Arts - History
Metropolitan State University Of Denver