Michael Croke
Stoughton,MA
Overview
1
1
Certification
Work History
Camp Counselor
Camp West Woods
Stoughton, MA
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
- Communicated regularly with parents regarding their child's progress at camp.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
- Coordinated and led group activities for campers and counselors.
Courier Driver
Breadrunner Courier
- Communicated with customers to coordinate delivery times.
- Ensured all packages were properly labeled and sealed.
- Delivered items to residential addresses within specified time frames.
- Checked and secured package loads before deliveries.
- Picked up medical specimens from local care providers for delivery to laboratory.
- Delivered packages promptly to customers by adhering to specified routes and time schedules.
Deli Worker
The Main Course
Canton , MA
- Assisted customers with selecting deli items and providing product knowledge.
- Maintained a clean, neat and well-stocked deli area.
- Operated cash register to process customer orders accurately and efficiently.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Cleaned utensils, dishes and glasses for customer use.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Maintained work areas to reduce potential for illness or injury.
Sales Associate
Bob's Stores Footwear & Apparel
Randolph, MA
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Greeted customers and provided exceptional customer service.
Education
Southeastern Regional Vocational High School - Marketing and Entrepreneurship
Southeastern Regional Vocational High School
South Easton, MA01-2020
Associate -
Massasoit Community College
New Jersey City University
Skills
- Photoshop
- Illustrator
- Google Drive
- Google Docs
- Google Sheets
- Google Forms
- Google Classroom
- Google Drawing
- Screen Printing
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Customer Needs Assessment
- Sales Development
- Listening Skills
- Money Transfer Systems
- Time Management
- Problem-solving skills
- Meeting deadlines
- Teamwork and Collaboration
- Excellent communication skills
- Merchandising knowledge
- Verbal/written communication
- Customer Service
- Money Handling
- Marketing and Advertising
- Marketing expertise
- Product marketing
Certification
- OSHA Certification
- Everfi Certification
Timeline
Sales Associate
Bob's Stores Footwear & Apparel
Camp Counselor
Camp West Woods
Courier Driver
Breadrunner Courier
Deli Worker
The Main Course
Southeastern Regional Vocational High School - Marketing and Entrepreneurship
Southeastern Regional Vocational High School
Associate -
Massasoit Community College
New Jersey City University