Michael Crosby
BROOKLYN CENTER,MN
Summary
Dedicated Transit Bus Driver with the Metropolitan Transportation Authority, skilled in defensive driving and passenger assistance. Recognized for enhancing customer satisfaction through effective communication and adaptability. Proven ability to maintain vehicle safety and cleanliness, ensuring a reliable transit experience while adhering to traffic laws and regulations.
Overview
22
22
years of professional experience
Work History
Transit Bus Driver
Metropolitan Transportation Authority
06.1996 - 02.2018
- Operated transit buses safely in accordance with traffic laws and regulations.
- Assisted passengers with boarding and disembarking, ensuring a smooth experience.
- Maintained cleanliness and functionality of bus interior and exterior before each shift.
- Monitored routes for delays, adjusting schedules to minimize passenger wait times.
- Communicated effectively with dispatch regarding route changes and passenger needs.
- Completed pre-trip inspections to confirm vehicle readiness and safety compliance.
- Provided exceptional customer service by addressing passenger inquiries and concerns promptly.
- Documented incidents or unusual occurrences during shifts for review and follow-up actions.
Education
General Studies
St. Agnes
Saint Paul, MN06-1974
Skills
- Disability awareness
- Adaptable scheduling
- Mechanical tools
- Patience and tolerance
- Weather conditions adaptation
- Defensive driving
- Traffic laws adherence
- Passenger assistance
- Vehicle inspection
Timeline
Transit Bus Driver
Metropolitan Transportation Authority
06.1996 - 02.2018
General Studies
St. Agnes
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