Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Crose

Muscatine,IA

Summary

Results-driven Collector/Technician Specialist with proven success in debt collection, technical repairs, and equipment diagnostics. Expertise in customer relationship management and compliance testing ensures optimal performance and compliance in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Collector/Technician Specialist

Penn Enterprises
Moline, Illinois
10.2018 - 10.2025
  • Oversaw daily collections and accounts receivable activities, developing robust strategies to maximize collections. Conducted technical repairs to cion-up amusement and video gaming terminals.

Slot Machine Technician

Isle of Capri Casino
Bettendorf, Iowa
02.2013 - 10.2018
  • Diagnosed mechanical issues in slot machines and performed necessary repairs.
  • Conducted routine maintenance on gaming equipment to ensure optimal performance.
  • Tested newly installed machines for functionality and compliance with regulations.
  • Rebuilt, overhauled, adjusted, and calibrated slot machines and gaming equipment.

Quality Assurance Engineer

Allsteel Panel Plant
Muscatine, Iowa
02.2012 - 02.2013
  • Conducted thorough inspections of panel products for quality compliance.
  • Implemented testing protocols for new materials and processes.
  • Documented quality assurance procedures and maintained accurate records.

Education

Hamilton Technical College
Davenport, IA

Skills

  • Debt collection
  • Accounts receivable
  • Technical repairs
  • Compliance testing
  • Equipment diagnostics
  • Customer relationship management

Timeline

Collector/Technician Specialist

Penn Enterprises
10.2018 - 10.2025

Slot Machine Technician

Isle of Capri Casino
02.2013 - 10.2018

Quality Assurance Engineer

Allsteel Panel Plant
02.2012 - 02.2013

Hamilton Technical College
Michael Crose