Michael Crowell
Manchester Township,NJ
Summary
Veteran District Manager with top-level skills in P and L management. Likeable personality and customer-focused background coupled with expertise in employee retention. Ready to tackle new challenges and build success with exciting organization.
Overview
21
21
years of professional experience
Work History
District Operations Manager
Speedway LLC
Woodbridge, NJ
01.2015 - Current
- Developed processes to save on costs and prevent losses.
- Enhanced regional performance by implementing proven management processes to increase revenue.
- Implemented and worked with team to set and maintain planograms to increase basket sale by 28% year versa last year
- Devised processes to boost long-term business success and increase profit levels.
- Valued associates to retain work force. to save on training costs.
District Manager
Hess Gas Station
Woodbridge, NJ
01.2001 - 01.2015
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Built positive and productive relationships with store and field leadership.
- Established, reviewed and updated territory boundaries and distribution routes to maximize service while effectively controlling expenses.
- Implemented new customer service model at multiple locations, resulting in 37% boost in customer service ratings.
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
- Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
Education
Associate of Arts - Business Administration
Ocean County College
Toms River, NJ06.1984
Skills
- Administrative Management
- Financial Statement Review
- Recruitment and Hiring
- Verbal and Written Communication
- Sales Promotion
- Goal Setting
- Sales Tracking
- Training Management
- Focus and Follow-Through
- Employee Motivation
- Cost Reduction
- Budget Control
- Team Leadership
Timeline
District Operations Manager
Speedway LLC
01.2015 - Current
District Manager
Hess Gas Station
01.2001 - 01.2015
Associate of Arts - Business Administration
Ocean County College