Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michael Cuellae

Dallas,TX

Summary

Proven track record in enhancing delivery efficiency and customer satisfaction at Andrews Distributing, adept in package handling and route planning. Leveraged strong teamwork and problem-solving skills to optimize operations and reduce transit damages. Excelled in physical roles, demonstrating the ability to lift 50 pounds and maintain safety awareness in diverse conditions.

Overview

5
5
years of professional experience

Work History

Delivery Assistant

Andrews Distributing
07.2024 - Current
  • Assisted in loading and unloading trucks, ensuring safe transportation of goods.
  • Ensured proper handling of packages, preventing damages during transit.
  • Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
  • Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
  • Demonstrated flexibility in adapting to schedule changes or unique delivery requirements, accommodating customer needs effectively.
  • Improved customer satisfaction by providing timely and accurate deliveries, maintaining a professional demeanor.
  • Expedited urgent deliveries as needed, prioritizing tasks efficiently to meet deadlines.
  • Navigated through various weather conditions safely, ensuring timely deliveries without compromising package integrity.
  • Assisted in training new Delivery Assistants, sharing best practices for efficient operations.

Truck Unloader

Walgreens
05.2020 - 07.2025
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
  • Handled packages with care while transporting from truck to loading dock.
  • Sorted and properly arranged items.
  • Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
  • Unloaded items and goods from trucks into main storage area for transfer to shelves.
  • Assisted other team members in navigating large loads.
  • Ensured the timely unloading of perishable goods such as food products or medications, mitigating spoilage risks and maintaining their quality throughout the supply chain process.

Merchandiser

Andrews Distributing
10.2021 - 07.2024
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Increased customer engagement by providing knowledgeable product recommendations.
  • Created visual displays to highlight new and featured products.

Education

GED - Education

Moises E. Molina
Dallas, TX
06.2021

Skills

  • Package handling
  • Safety awareness
  • Warehouse operations
  • Route planning
  • Load handling
  • Deadline adherence
  • Teamwork
  • Problem-solving
  • Time management
  • Multitasking
  • Loading and unloading
  • Strong working relationships
  • Valid Driver's license
  • Ability to lift 50 pounds
  • Physical fitness

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Delivery Assistant

Andrews Distributing
07.2024 - Current

Merchandiser

Andrews Distributing
10.2021 - 07.2024

Truck Unloader

Walgreens
05.2020 - 07.2025

GED - Education

Moises E. Molina

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Michael Cuellae