Michael Cummings
Eastpointe,MI
Summary
Professional with a positive attitude and experienced in quality control from simple task to complex builds while being eager to be trained where needed. Product an job quality goals are meticulous and effective to communication while being reliable and punctual, adept at managing time efficiently while ensuring customer satisfaction and compliance with safety standards.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Green Lantern Pizza
10.2025 - 12.2025
- Delivered orders promptly to ensure customer satisfaction and maintain service quality.
- Navigated efficient routes using GPS technology to minimize delivery times.
- Verified order accuracy before dispatch to reduce errors and enhance customer experience.
- Communicated effectively with team members to coordinate deliveries during peak hours.
- Resolved customer complaints professionally, ensuring positive outcomes and retention.
- Managed cash transactions accurately while adhering to company payment procedures.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Production Worker
Stillantis
09.2017 - 08.2025
- Operated machinery to assemble components efficiently and ensure production quality.
- Monitored work processes to maintain safety standards and minimize downtime.
- Collaborated with team members to optimize workflow and meet production targets.
- Assisted in training new employees on proper operational procedures and safety protocols.
- Participated in team meetings to discuss performance improvements and share best practices.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Adapted quickly to changes in production schedules, ensuring flexibility in operations.
- Maintained clean and safe work environment, adhering to health and safety protocols.
Janitorial
Caravan Facility Management Llc
01.2013 - 09.2017
- Maintained a clean and safe environment by performing daily janitorial tasks such as sweeping, mopping, and sanitizing surfaces.
- Collaborated with other janitorial staff to ensure all tasks were completed efficiently and effectively.
- Assisted in the training of new janitorial assistants on department policies, procedures, and safe work practices.
- Recorded equipment, facility and janitorial issues to facilitate maintenance.
- Maintained a well-organized supply closet, ensuring easy access to necessary cleaning materials for the entire janitorial team.
- Reduced equipment downtime by conducting regular preventive maintenance checks and repairs on janitorial machines.
- Increased customer satisfaction rates by addressing concerns or feedback regarding janitorial services in a timely manner.
- Maintained safe work environments through adherence to regulatory requirements and industry best practices for janitorial services.
Quality Control Inspector
PIC Group
01.2011 - 05.2013
- Conducted detailed inspections of incoming materials to ensure compliance with quality standards.
- Implemented corrective actions for non-conforming products, reducing defects in production line.
- Developed and maintained inspection documentation to track quality metrics and compliance reports.
- Communicated with production team members about quality issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
Education
High School Diploma -
Community High School
35201 Davison St, Sterling Heights, MI 48310 22 MiSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Safe driving
- Time management skills
- Product assembly
- Materials handling
Punctual and reliable
- Equipment operation
- Lockout and tagout procedures
- Defect monitoring
- Assembly line expertise
- OSHA compliance
- Heavy equipment handling
- Production line work
- Forklift operation
Timeline
Delivery Driver
Green Lantern Pizza
10.2025 - 12.2025
Production Worker
Stillantis
09.2017 - 08.2025
Janitorial
Caravan Facility Management Llc
01.2013 - 09.2017
Quality Control Inspector
PIC Group
01.2011 - 05.2013
High School Diploma -
Community High School