Senior Consultant
Omada Identity
2016.04 - 2026.06
- Led the analysis of business challenges to define goals, milestones, and enablers
- Implemented Identity Lifecycle and Access Management processes following industry best practices
- Built and deployed connectors across utilizing various APIs and technologies (REST, SCIM, Gen DB, Powershell)
- Facilitated workshops to define current vs. target-state processes
- Led identity governance initiatives, ensuring compliance with security policies and regulatory standards.
- Gathered and balanced stakeholder requirements and expectations
- Drove organizational change management and client maturity improvements
- Customized features, surveys, and processes beyond standard offerings
- Conducted training for standard users, managers, and ops teams
- Managed post-implementation challenges including operations, support, and organizational setup
- Oversaw deployments of on-prem and cloud-based IGA solutions and managed server migrations and upgrades
- Maintained a high level of customer satisfaction by providing timely and accurate support on all Identity Management-related inquiries.