Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michael Dawson

WILLSEYVILLE,NY

Summary

Dynamic and results-driven professional with extensive experience at P&C Fresh, excelling in stocking shelves and enhancing customer service. Proven ability to create attractive product displays that boost sales and maintain food safety standards. Strong communicator with a positive attitude, dedicated to optimizing inventory management and ensuring customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Produce Stock Clerk

P&C Fresh
08.2024 - 10.2025
  • Maintained optimal stock levels by regularly inspecting produce inventory and rotating items for freshness
  • Assisted in unloading shipments, ensuring all products met quality standards before placement on shelves
  • Organized and labeled produce displays to enhance visibility and improve customer shopping experience
  • Collaborated with team members to streamline restocking processes, reducing time spent on inventory management
  • Monitored product expiration dates, removing outdated items promptly to maintain store compliance and safety
  • Supported customers with product inquiries, providing information on produce selection and handling techniques
  • Trained new staff on proper stock handling procedures, ensuring adherence to safety protocols and operational guidelines
  • Collaborated with team members to ensure efficient restocking of shelves and timely completion of tasks.
  • Assisted in seasonal promotions and sales events by creating eye-catching displays that showcased popular or seasonal produce items, driving increased revenue for the department.
  • Ensured product freshness by consistently checking quality and removing any damaged items from the sales floor.
  • Assisted customers in locating specific produce items, providing excellent service and fostering return visits.
  • Reduced waste by efficiently rotating stock and removing expired items promptly.
  • Increased sales through attractive displays, showcasing fresh fruits and vegetables prominently for easy access.
  • Contributed to store profitability by preventing loss through proper handling of perishable products.
  • Enhanced customer satisfaction by maintaining a clean and organized produce department.
  • Kept tidy and organized area to comply with cleanliness standards.

Laborer Technician

Ferrellgas
04.2024 - 07.2024
  • Supported team in loading and unloading propane tanks for distribution.
  • Maintained cleanliness and organization of work area to ensure safety standards.
  • Assisted with equipment inspections to identify potential issues proactively.
  • Followed safety protocols during hazardous material handling procedures.
  • Improved worksite safety by consistently adhering to established guidelines and protocols.

Insta Cart Store Sales Associate

Green Star
03.2021 - 01.2024
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Maintained inventory accuracy through regular stock checks and organization.
  • Processed transactions efficiently using Point of Sale systems, ensuring customer satisfaction.
  • Collaborated with team members to create visually appealing merchandise displays.
  • Trained new associates on store policies, procedures, and customer service standards.
  • Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
  • Monitored store cleanliness and safety standards to ensure a welcoming environment.
  • Managed customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
  • Participated in regular inventory counts, helping maintain accurate stock levels and prevent loss of merchandise.
  • Assisted customers in finding the perfect product for their needs, resulting in higher satisfaction rates.
  • Collaborated with team members to achieve monthly sales goals and improve overall store performance.
  • Contributed towards creating a positive work culture through active engagement at team meetings and events.

Tow Truck Driver

Relyea's Towing
01.2020 - 01.2021
  • Operated tow trucks to safely transport vehicles in various conditions.
  • Conducted thorough vehicle inspections to ensure safety and compliance standards.
  • Coordinated with dispatchers to prioritize service calls and optimize route efficiency.
  • Assisted drivers in training on safety protocols and towing techniques.
  • Implemented maintenance schedules for equipment to minimize downtime and enhance reliability.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Conducted thorough pre-trip inspections, identifying potential issues before they could impact performance or safety.

Education

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Skills

  • Stocking shelves
  • Heavy lifting
  • Labeling products
  • Cleaning procedures
  • Food safety regulations
  • Product rotation
  • Sales support
  • Product pricing
  • Display building
  • Pallet jack use
  • Willingness to learn
  • Positive attitude
  • Customer service
  • Cleaning and sanitation
  • Product stocking and storage
  • Written and oral communication
  • Packaging and labeling
  • Product displays
  • Safe food handling

Certification

Tow Truck endorsement

Timeline

Produce Stock Clerk

P&C Fresh
08.2024 - 10.2025

Laborer Technician

Ferrellgas
04.2024 - 07.2024

Insta Cart Store Sales Associate

Green Star
03.2021 - 01.2024

Tow Truck Driver

Relyea's Towing
01.2020 - 01.2021
Michael Dawson