Michael Dawson
WILLSEYVILLE,NY
Summary
Dynamic and results-driven professional with extensive experience at P&C Fresh, excelling in stocking shelves and enhancing customer service. Proven ability to create attractive product displays that boost sales and maintain food safety standards. Strong communicator with a positive attitude, dedicated to optimizing inventory management and ensuring customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Produce Stock Clerk
P&C Fresh
08.2024 - 10.2025
- Maintained optimal stock levels by regularly inspecting produce inventory and rotating items for freshness
- Assisted in unloading shipments, ensuring all products met quality standards before placement on shelves
- Organized and labeled produce displays to enhance visibility and improve customer shopping experience
- Collaborated with team members to streamline restocking processes, reducing time spent on inventory management
- Monitored product expiration dates, removing outdated items promptly to maintain store compliance and safety
- Supported customers with product inquiries, providing information on produce selection and handling techniques
- Trained new staff on proper stock handling procedures, ensuring adherence to safety protocols and operational guidelines
- Collaborated with team members to ensure efficient restocking of shelves and timely completion of tasks.
- Assisted in seasonal promotions and sales events by creating eye-catching displays that showcased popular or seasonal produce items, driving increased revenue for the department.
- Ensured product freshness by consistently checking quality and removing any damaged items from the sales floor.
- Assisted customers in locating specific produce items, providing excellent service and fostering return visits.
- Reduced waste by efficiently rotating stock and removing expired items promptly.
- Increased sales through attractive displays, showcasing fresh fruits and vegetables prominently for easy access.
- Contributed to store profitability by preventing loss through proper handling of perishable products.
- Enhanced customer satisfaction by maintaining a clean and organized produce department.
- Kept tidy and organized area to comply with cleanliness standards.
Laborer Technician
Ferrellgas
04.2024 - 07.2024
- Supported team in loading and unloading propane tanks for distribution.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Assisted with equipment inspections to identify potential issues proactively.
- Followed safety protocols during hazardous material handling procedures.
- Improved worksite safety by consistently adhering to established guidelines and protocols.
Insta Cart Store Sales Associate
Green Star
03.2021 - 01.2024
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained inventory accuracy through regular stock checks and organization.
- Processed transactions efficiently using Point of Sale systems, ensuring customer satisfaction.
- Collaborated with team members to create visually appealing merchandise displays.
- Trained new associates on store policies, procedures, and customer service standards.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
- Monitored store cleanliness and safety standards to ensure a welcoming environment.
- Managed customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Participated in regular inventory counts, helping maintain accurate stock levels and prevent loss of merchandise.
- Assisted customers in finding the perfect product for their needs, resulting in higher satisfaction rates.
- Collaborated with team members to achieve monthly sales goals and improve overall store performance.
- Contributed towards creating a positive work culture through active engagement at team meetings and events.
Tow Truck Driver
Relyea's Towing
01.2020 - 01.2021
- Operated tow trucks to safely transport vehicles in various conditions.
- Conducted thorough vehicle inspections to ensure safety and compliance standards.
- Coordinated with dispatchers to prioritize service calls and optimize route efficiency.
- Assisted drivers in training on safety protocols and towing techniques.
- Implemented maintenance schedules for equipment to minimize downtime and enhance reliability.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Conducted thorough pre-trip inspections, identifying potential issues before they could impact performance or safety.
Education
undefined
undefined
undefined
undefined
Skills
- Stocking shelves
- Heavy lifting
- Labeling products
- Cleaning procedures
- Food safety regulations
- Product rotation
- Sales support
- Product pricing
- Display building
- Pallet jack use
- Willingness to learn
- Positive attitude
- Customer service
- Cleaning and sanitation
- Product stocking and storage
- Written and oral communication
- Packaging and labeling
- Product displays
- Safe food handling
Certification
Tow Truck endorsement
Timeline
Produce Stock Clerk
P&C Fresh
08.2024 - 10.2025
Laborer Technician
Ferrellgas
04.2024 - 07.2024
Insta Cart Store Sales Associate
Green Star
03.2021 - 01.2024
Tow Truck Driver
Relyea's Towing
01.2020 - 01.2021