Michael Day
Mesa,AZ
Summary
Hardworking Automotive Technician with 7 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
7
7
years of professional experience
Work History
Automotive Technician
Kelly Automotive
06.2024 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
Lead Automotive Technician
Brakes Plus
02.2023 - 06.2024
- Completed service orders detailing required work and parts
- Adhered to established safety regulations and company requirements for personal protective equipment
- Diagnosed and repaired complex engine malfunctions with systematic testing and thorough assessments
- Communicated diagnosis, labor requirements and cost estimates for automotive maintenance and repair work
- Performed vehicle maintenance and repair orders according to company service standards
- Collected parts under warranty and reported to management for proper classification
- Aligned suspension units and replaced renewable accessories
- Evaluated vehicle systems through customer courtesy inspections
- Reviewed wiring diagrams, vehicle manuals and troubleshooting guides to complete complex projects.
Automotive Technician
Camelback Toyota
03.2022 - 02.2023
- Reviewed factory TSB information for all makes & models
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Advanced technician
Autonation Chevrolet
08.2021 - 03.2022
- Performed multi-point safety inspections which provided sales with estimates for the used vehicle inventory
- Performed preventative maintenance on customer vehicles in line with factory recommended intervals
- Reviewed factory TSB information for all makes & models
- Performed warranty replacements & module reprogramming
- Performed light electrical diagnosis, engine & transmission replacement
- Performed wheel alignments.
Used Car Technician
Camelback Toyota
02.2020 - 08.2021
- Performed multi-point safety inspections which provided sales with estimates for the used vehicle inventory
- Performed preventative maintenance on customer vehicles in line with factory recommended intervals
- Reviewed factory TSB information for all makes & models
- Performed light electrical diagnosis, engine & transmission replacement.
Automotive Technician
Big O Tires & Service
10.2017 - 02.2020
- Performed diagnosis at the request of customers
- Performed multi-point inspections & routine maintenance within the factory recommended time frames
- Assisted the general service technicians with inspections & light repairs
- Performed aftermarket lift kit installations & performed wheel alignments
- Performed engine & transmission replacements.
Education
GED -
Mesa Community College
Mesa, AZ12.2004
Skills
- Customer service
- Well versed with computer systems
- System troubleshooting
- Wheel alignment
- Electrical diagnosis
- Emissions diagnosis
Timeline
Automotive Technician
Kelly Automotive
06.2024 - Current
Lead Automotive Technician
Brakes Plus
02.2023 - 06.2024
Automotive Technician
Camelback Toyota
03.2022 - 02.2023
Advanced technician
Autonation Chevrolet
08.2021 - 03.2022
Used Car Technician
Camelback Toyota
02.2020 - 08.2021
Automotive Technician
Big O Tires & Service
10.2017 - 02.2020
GED -
Mesa Community College
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