Michael De La Paz
Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Asset Protection Claims/Receiving Clerk/Supervisor
Walmart
Las Vegas, NV
03.2008 - 12.2022
- Processed claims according to established quality and production standards and made corrections and adjustments to solve problems.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Collaborated with fellow team members to manage large volume of claims.
- Organized claimed goods in pallets and prepared for shipment.
- Prior to Claims I was a Supervisor. Responsible for the daily operations, providing guidance to several employees as well as meeting goals/quota for the Fresh Dept in Walmart.
Valet Parking Attendant/Bellman
Alexis Park Resort
Las Vegas, NV
03.2006 - 10.2007
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
- Maintained cleanliness of service area by sweeping, mopping and organizing.
Airline Food Caterer/Loader/Driver
Gate Gourmet
Las Vegas, NV
07.1996 - 09.2006
- Responsible for all meals ordered by airlines to be accurate and delivered on time as to not cause delays in flight plans. Worked with a team to load food carts into truck and personally drove trucks through airfield to the airplanes. Trained in aviation rules and regulations to be able drive through airfield.
- Kept accurate logs of all deliveries and trips.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Checked loads against shipping papers to verify contents and identify special handling requirements.
Education
Computer Application Program
Southeast Regional Occupational Program
Norwalk, CA08.1992
High School Diploma -
Bagoong Silang High School
Philippines03.1988
Skills
- Claims Review
- Transactions Reconciliation
- Customer Service
- Records Management
- Attention to Detail
- Regulatory Compliance Adherence
- Organizing and Prioritizing Work
- Teamwork and Collaboration
- Leadership and management
Timeline
Asset Protection Claims/Receiving Clerk/Supervisor
Walmart
03.2008 - 12.2022
Valet Parking Attendant/Bellman
Alexis Park Resort
03.2006 - 10.2007
Airline Food Caterer/Loader/Driver
Gate Gourmet
07.1996 - 09.2006
Computer Application Program
Southeast Regional Occupational Program
High School Diploma -
Bagoong Silang High School
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