Michael Deleon
Methuen,MA
Summary
Operations and Supply Chain Management graduate with hands on experience in high volume operations. Skilled in logistics, inventory optimization, data driven decision making, and process improvement. Seeking entry level roles in supply chain, operations, logistics, or business operations with long term goals in leadership and an MBA.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
Needs Center
Tewksbury, Massachusetts
06.2026 - Current
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Supported individuals with disabilities in daily living activities.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Monitored and documented client progress towards goals.
Drive-Thru Cashier
Wendys
North Reading, Massachusetts
02.2021 - 01.2026
- Ensured accuracy and operational efficiency in high-volume, fast-paced environments, consistently meeting performance expectations
- Maintained quality control and organizational consistency by adhering to standard operating procedures and ensuring regulatory compliance
- Collaborated with supervisors and cross-functional team members to identify challenges and implement effective solutions, enhancing team performance
Inbound Stower
Amazon
North Andover, Massachusetts
06.2025 - 08.2025
- Coordinated workflow execution in daily fulfillment center operations, consistently meeting productivity and performance benchmarks
- Managed inventory and order fulfillment processes, ensuring accurate product tracking and timely distribution
- Optimized workflow processes within cross functional teams, reducing fulfillment errors and enhancing overall throughput
- Leveraged operational data and performance reporting systems to monitor key metrics, identify inefficiencies, and support continuous process improvement initiatives
Assistant
Gillette Stadium
Foxborough, Massachusetts
04.2025 - 05.2025
- Managed contract review and approval workflow, streamlining process for complex negotiations.
- Developed procedures ensuring compliance with contract negotiations, risk management, and regulatory oversight.
- Calculated and provided final pricing based on applicable programs and promotions. based on applicable programs, promotions and add-ons.
- Facilitated training sessions to enhance team knowledge of products and services.
Education
Bachelor of science - Operations Management, Supply chain Management
University of Massachusetts-Dartmouth
Lawrence, MA05-2026
High school diploma -
Lawrence high school
Lawrence, MA01-2022
Skills
- Supportive care techniques
- Client engagement
- Training programs
- Time Management & Attention to Detail
- Team Collaboration & Communication
- Conflict resolution
- Supply Chain & Logistics Operations
- Inventory management
- Workflow optimization
- Data Analysis & Reporting
- Excel data analysis
- ERP Systems (SAP / Oracle)
- Tableau desktop
- Microsoft Office
- Detail-oriented
- Critical thinking
Awards
- Dean's List
- Spring 2025
- Fall 2025
Leadership experience
Selected as NCAA Football Team Captain at UMass Dartmouth during senior year, demonstrating leadership, accountability, communication, and teamwork. Balanced demanding athletic and academic responsibilities while developing strong time management, discipline, adaptability, and decision making skills in a high performance environment.
Timeline
Direct Support Professional
Needs Center
06.2026 - Current
Inbound Stower
Amazon
06.2025 - 08.2025
Assistant
Gillette Stadium
04.2025 - 05.2025
Drive-Thru Cashier
Wendys
02.2021 - 01.2026
Bachelor of science - Operations Management, Supply chain Management
University of Massachusetts-Dartmouth
High school diploma -
Lawrence high school