Michael Dellinger
Daytona Beach,FL
Summary
Upbeat, customer-focused Sales Associate with 40 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
18
18
years of professional experience
Work History
Motorcycle Salesperson
Daytona Harley Davidson
Daytona Beach, FL
01.2024 - 02.2024
- Greeted customers and provided excellent customer service.
- Maintained current knowledge of all available models, features, and options.
- Prepared paperwork related to sales transactions.
- Performed product demonstrations to potential buyers.
- Followed up with customers post-sale to ensure satisfaction levels were met.
- Assisted customers in selecting the best motorcycle for their needs.
- Negotiated sales contracts with customers.
Trailer Sales
Best Price Trailers
Holly Hill, FL
02.2023 - 01.2024
- Greeted customers
- Maintained knowledge of trailers
- Prepared sales paperwork
- Helped customers obtain financing
- Negotiated sales contracts
Powersports Sales
RideNow Powersports
Holly Hill, FL
03.2022 - 01.2023
- Greeted customers and provided excellent customer service.
- Maintained current knowledge of all available models, features, and options.
- Prepared paperwork related to sales transactions.
- Performed product demonstrations to potential buyers.
- Followed up with customers post-sale to ensure satisfaction levels were met.
- Assisted customers in selecting the best vehicle for their needs.
- Negotiated sales contracts with customers.
Owner
Timmy's Auto Sales
Myrtle Beach, SC
11.2005 - 05.2018
- Completed all phases of owning and daily operations of a used car dealership
Education
High School Diploma -
Warren County High School
Front Royal, VA06-1981
Skills
- Vehicle Auctions
- Contract Negotiation
- Lead Follow up
- Aftermarket Products
- Explaining Service Options
- Consultative Techniques
- Calculating Prices
- Customer Relationship Management
- Documentation and Reporting
- Goal Setting
- Sales Conversion
- Issue Resolution
- Upselling Strategies
- Sales and Marketing
- Friendly and Enthusiastic
- Warranty Requirements
- Building Rapport
- Conflict Mediation
- Competitive
- Sales Promotions
- Negotiation Strengths
- Sales Strategies
- Goal-Oriented
- Demonstrating Vehicle Features
- Purchasing
- Price Negotiation
- Closing Deals
- Email and Telephone Etiquette
- Persuasive Communication Style
- Contract Preparation
- Follow-Up Skills
- Schedule Management
- Customer Service
- Delivering Vehicles
- Staff Training
- Product Demonstrations
- Financing Coordination
- Sales Closing
References
References available upon request.
Timeline
Motorcycle Salesperson
Daytona Harley Davidson
01.2024 - 02.2024
Trailer Sales
Best Price Trailers
02.2023 - 01.2024
Powersports Sales
RideNow Powersports
03.2022 - 01.2023
Owner
Timmy's Auto Sales
11.2005 - 05.2018
High School Diploma -
Warren County High School
Similar Profiles
Zachary BlumbergZachary Blumberg
Assistant Sales Manager at High Octane Harley Davidson/Boston HarleyAssistant Sales Manager at High Octane Harley Davidson/Boston Harley
Jennifer SteffenJennifer Steffen
Motorcycle Salesperson at Napoleon Harley-DavidsonMotorcycle Salesperson at Napoleon Harley-Davidson
Timothy SturgillTimothy Sturgill
General Sales Manager at Seminole Harley-DavidsonGeneral Sales Manager at Seminole Harley-Davidson
Montrell PettwayMontrell Pettway
Sales Associate at PumaSales Associate at Puma
Alessandro BoccoleriAlessandro Boccoleri
Assistant Manager at La PrimaveraAssistant Manager at La Primavera