Michael Del Negro
Brighton,CO
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
14
14
years of professional experience
Work History
Building Envelope Specialist
RW America
Henderson, CO
01.2024 - Current
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Cultivated positive relationships with customers
- Led classes to train installers on new tools and best practices for service excellence.
Assistant Store Manager
Home Depot
Brighton, CO
07.2022 - 01.2024
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Implemented processes throughout the store to increase product availability, boosting customer satisfaction
- Managed a large retail store, motivating over 160 store associate keeping them on track to fulfill our customers needs
- Managing the inventory of over 40,000 products within the store.
- Maintaining a safe working environment for our associates and shopping environment for our customer through effective management of operational processes throughout the store.
Assistant Store Manager
Home Depot
Aurora, CO
11.2019 - 07.2022
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Implemented processes throughout the store to increase product availability, boosting customer satisfaction
- Managed a large retail store, motivating over 160 store associate keeping them on track to fulfill our customers needs
- Managing the inventory of over 40,000 products within the store.
- Maintaining a safe working environment for our associates and shopping environment for our customer through effective management of operational processes throughout the store.
Department Supervisor
Home Depot
Lakewood, CO
10.2018 - 11.2019
- Enhanced on shelf availability of products through effective management of my team.
- Delivered performance reviews.
- Taught coached and trained associates to increase thrive knowledge productivity and efficiency.
- Managed the entire store and associates across the store while still maintaining my job responsibilities as a department supervisor.
Asset Protection Specialist
Home Depot
Lakewood, CO
10.2017 - 10.2018
- Reduced inventory shrink across the store through effective loss prevention strategies.
- Assisting the store with teaching, coaching and training operational processes to reduce store controlled inventory shrink.
Asset Protection Specialist
Home Depot
Golden, CO
10.2016 - 10.2017
- Reduced inventory shrink across the store through effective loss prevention strategies.
- Assisting the store with teaching, coaching and training operational processes to reduce store controlled inventory shrink.
Order Fulfillment Associate
Home Depot
Evergreen, CO
05.2016 - 10.2016
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Delivered consistent results through effective time management in order to maintain a large workload.
Customer Service Associate
Home Depot
Evergreen, CO
08.2015 - 05.2016
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Problem solved issues within complex customer orders in order to satisfy customer needs while maintaining profit within those orders.
Department Supervisor
Home Depot
Evergreen, CO
08.2014 - 08.2015
- Enhanced on shelf availability of products through effective management of my team.
- Delivered performance reviews.
- Taught coached and trained associates to increase thrive knowledge productivity and efficiency.
Sales Associate
Home Depot
Evergreen, CO
06.2012 - 08.2014
- Assisted customers with any of their needs across the store.
- Helped maintain a safe, friendly, and pleasant shopping experience for customers.
Education
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver
Denver, CO05.2016
Skills
- Operations Oversight
- Department Oversight
- Records Management
- Stock Management
- Customer Relations
- Loss Prevention
- Business Development
- Relationship Building and Management
- Mentoring and Coaching
- Sales Growth
- Display Setup
- Incident Reports
- Strategic Merchandising
- Inventory Control
Timeline
Building Envelope Specialist
RW America
01.2024 - Current
Assistant Store Manager
Home Depot
07.2022 - 01.2024
Assistant Store Manager
Home Depot
11.2019 - 07.2022
Department Supervisor
Home Depot
10.2018 - 11.2019
Asset Protection Specialist
Home Depot
10.2017 - 10.2018
Asset Protection Specialist
Home Depot
10.2016 - 10.2017
Order Fulfillment Associate
Home Depot
05.2016 - 10.2016
Customer Service Associate
Home Depot
08.2015 - 05.2016
Department Supervisor
Home Depot
08.2014 - 08.2015
Sales Associate
Home Depot
06.2012 - 08.2014
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver