Michael DeMatty

• Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
• Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
• Answered customer questions and provided detailed product information.
• Maintained effective team member communication.

• Monitored and replenished display inventory and restructured according to available stock.
• Collaborated with store managers to determine best placement for merchandise displays.
• Organized store merchandise racks by size, style, and color.
• Created visual displays to highlight new and featured products.

• Participated in monthly team meetings and developed solutions for any problems or employee/artist concerns.
• Acted as manager when owner was away.
• Created collaborative custom tattoo designs for clients.
• Collaborated in team-based environment to maximize customer satisfaction with services.
• Anticipated design issues and proved to be proactive in developing effective solutions.
• Performed clean, high-quality work at all times.
• Preserved client safety by following safety protocols.
• Kept areas neat and clean and equipment sanitized.
• Grew client base by marketing services.
• Utilized photographs and sketches from customers to develop ideas.

At this shop, I developed my skills as an artist, having just completed my tattoo apprenticeship. I stayed for one year and then was offered a job at a more well established shop with greater opportunities for growth and prosperity.

Helped my partner and his business partner open and run a small cafe until I started my tattoo apprenticeship. Duties included:

Shopping for groceries

maintaining stock

stocking shelves

cleaning and bussing

helping customers

• Utilized computer to check item availability.
• Aided customers to choose which appliance best fit their needs by asking questions and finding solutions to their needs.
• Processed returns and troubleshot issues with specific appliances, supporting product re-selection process.
• Provided the best customer service at all times with the highest degree of professionalism and patience.