Michael DeMay

• Delivered sandwiches promptly to customers using designated routes.
• Communicated effectively with team members to coordinate deliveries.
• Maintained cleanliness and organization of delivery vehicle during shifts.

Also worked in store as needed.

• Supervised concierge team to enhance guest service quality and efficiency.
• Coordinated special requests and arrangements for guests during their stay.
• Managed front desk operations and ensured smooth guest check-in processes.
• Trained staff on customer service standards and hotel policies consistently.

• Also ran front gate and patrolled property
• Coordinated transportation arrangements for guests to local attractions and events.
• Greeted guests warmly and provided personalized service during their stay.

• Coordinated guest reservations and bookings, ensuring all details were accurate.
• Provided exceptional customer service to guests, addressing inquiries and requests promptly.
• Assisted guests with transportation arrangements, including taxis and shuttle services.
• Managed guest complaints effectively, maintaining a professional demeanor at all times.

• Coordinated crew activities to enhance workflow and support business operations. allowing Dan to focus on other tasks related to the business.
• Communicated with clients to address service inquiries and concerns.

• Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
• Duties varied on a daily basis,every day was an adventure.

Also ran the warehouse for his computer business,One of many ventures he was involved in.