Helped complete customer orders in a timely and efficient manner
Worked in a team warehouse environment
Collaborated with customers to determine their needs and deliver their products timely.
Team Member
Chick-fil-A
Dallas
01.2022 - 05.2025
Was in charge of closing the store and ensuring it was ready for the next day
Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.
Provided hands-on assistance to customers, assessing their needs and keeping up to date on their preferences.
Developed and maintained strong working relationships with my peers and upper management.
Twice named employee of the month and was promoted to certified trainer
Team Member
Dunkin'
Pembroke
06.2022 - 01.2023
Promoted customer loyalty by efficiently handling food and service complaints.
Kept the pastry and dessert case stocked with new items and arranged to entice customers to place orders.
Assisted wait staff and other members of the team in completing tasks.
Worked in a busy establishment as a full-service food provider, taking orders, preparing meals, and collecting payments.
Education
Bachelor of Science - Mechanical Engineering
Southern Methodist University
Dallas, Texas
05-2025
Skills
Self motivated
Determined
Customer service skills
Collaboration
Teamwork
Leadership skills
Leadership And Projects
Lyle Engineering Mentor, Gained experience working in the SMU engineering mentorship program with undergraduates and alumni.
Senior Design Project, Worked collaboratively with a team to help design and program a 3D-Model of a robotic pick and place arm for sorting computer chips.