Michael Denson
Brockton,MA
Summary
Dynamic professional with a proven track record at Blanchard’s Liquors, excelling in team leadership and customer service. Skilled in inventory management and problem resolution, I foster a positive work environment while driving operational excellence. Adaptable and detail-oriented, I consistently enhance team performance and ensure compliance with industry standards.
Overview
27
27
years of professional experience
Work History
Crocettis
Mike Lively
08.2025 - 01.2026
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Coordinated daily activities, ensuring alignment with organizational goals and standards.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
General Manager
Blanchard’s Liquors
05.1999 - 08.2025
- Directed daily operations to ensure optimal efficiency and customer satisfaction.
- Implemented inventory management systems to streamline stock control processes.
- Developed staff training programs to enhance team performance and service quality.
- Oversaw compliance with regulatory standards, ensuring operational integrity and safety protocols.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Education
High School Diploma -
Oliver Ames High School
North Easton, MASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking Abilities
- Flexible and adaptable
- Attention to detail
- Decision-making
- Problem resolution
Timeline
Crocettis
Mike Lively
08.2025 - 01.2026
General Manager
Blanchard’s Liquors
05.1999 - 08.2025
High School Diploma -
Oliver Ames High School