Summary
Overview
Work History
Education
Skills
Timeline
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Michael DeSantis

Harper Woods

Summary

Dynamic professional with a proven track record at Kroger, excelling in dairy department management and inventory oversight. Skilled in stock rotation and merchandising strategies, I enhanced product freshness and reduced waste. Known for strong verbal communication and professionalism, I consistently achieved high standards in quality and compliance.

Overview

11
11
years of professional experience

Work History

Assistant Dairy Manager

Kroger
10.2021 - 04.2025
  • Streamlined order processes for timely deliveries, reducing waste and ensuring product freshness.
  • Reduced shrinkage by implementing efficient monitoring systems and conducting regular audits of dairy department inventory.
  • Conducted regular quality checks, ensuring compliance with food safety regulations and company standards.
  • Ensured accurate labeling of all dairy products with correct pricing information to minimize discrepancies at checkout.
  • Optimized product displays through creative merchandising techniques, driving higher sales volume for targeted items.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Checked department signage and confirmed proper pricing, making sure sale items accurate.

Uber Partner

Uber And Lyft
01.2020 - 10.2021
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Maintained a high driver rating through excellent communication and navigational skills.
  • Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
  • Adhered to all safety regulations and traffic laws while driving.

Press Operator

HL Mando
03.2019 - 11.2019
  • Performed regular maintenance on press machinery to optimize performance.
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Followed safety protocols to reduce operating risks on press machinery.
  • Loaded and positioned raw materials in loading and feeding mechanisms.
  • Reviewed completed orders for quality and accuracy.

Truck Driver

PAM Transport
02.2014 - 11.2018
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.

Education

Lakeview High School
Saint Clair Shores, MI
06-1984

Skills

  • Stock rotation
  • Merchandising strategies
  • Dairy department management
  • Disease prevention strategies
  • Verbal and written communication
  • Product stocking
  • Standard operating procedures
  • Professionalism
  • Inventory management

Timeline

Assistant Dairy Manager

Kroger
10.2021 - 04.2025

Uber Partner

Uber And Lyft
01.2020 - 10.2021

Press Operator

HL Mando
03.2019 - 11.2019

Truck Driver

PAM Transport
02.2014 - 11.2018

Lakeview High School