Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael DesMarais

Chillicothe,OH

Summary

Insightful results-driven professional analyst with extensive experience in data management and project management. Known for high productivity and efficient task completion. Possess specialized skills in data analysis, process improvement, and project management. Excel in critical thinking, problem-solving, and communication, ensuring seamless collaboration and strategic decision-making across business functions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead Business Analyst

Benchmark Digital LLC
Cincinnati, Ohio
03.2018 - 08.2023
  • Formerly: Gensuite LLC
  • Business Analyst – Customer Sales and Support
  • Business and SaaS Application Support
  • Platform bug/error investigation and resolution
  • Drafting and gathering business requirements
  • Application's support team member
  • Developed critical understanding of client’s operations and use
  • Act as liaison with product developers and users
  • Participate and lead user demo’s, and acceptance testing for various updates and projects
  • Lead Analyst – Project Design & Support
  • Project design and execution expert specializing in data transfer management
  • Reorg team – technical team expert and advisor, project leader, and technical effort and evaluation analysis
  • Led data reorganization projects from the technical and business facing side working with business teams to create the desired structure using scripts and creating queries
  • Project effort evaluation and life cycle selection, execution, and end database validation
  • REST API Endpoint project and technical support resource
  • Reorganization team / Infrastructure IT team
  • Technical project manager for software SQL database reorganizations
  • Reviewed and developed functions of the reorg product’s processes by managing product backlog and team’s development items as they related to the reorg product’s roadmap
  • Reviewed underlying usage data to determine best next steps for the product roadmap
  • 2022 Technical Champion Standout Award

Delivery Management Data Processing

Ogilvy & Mather Geometry Global Inc.
New York, New York
03.2015 - 03.2018
  • Maintained information in a relational database system
  • Produced reports that include data manipulation, formatting, editing, and data analysis, for a Fortune 100 client
  • Responsible for a variety of administrative duties to manage and support the day-to-day activities including process direction, billing, and ad hoc requests
  • Identified and resolved data input, storage and/or retrieval problems and to design solutions and modifications
  • Respond to inquiries or problems by researching, compiling and answering requests
  • Processes development, and implementation

Sales Engineer

Contract Technical Support LLC
Cincinnati, Ohio
10.2011 - 02.2015
  • Developed an Energy Tracking System with readings to reports with VBA
  • Created sample Project tracking templates
  • Provided technical support
  • Developed relationships with energy engineers, mechanical engineers, process engineers, sales engineers, and OEMs looking for opportunity to improve efficiency
  • Gained credential: Leadership in Energy and Environmental Design (LEED) Green Associate

Education

Bachelor of Business Administration -

University of Louisiana At Lafayette
12-2010

High School -

Moeller H.S.
Cincinnati, Ohio

Skills

  • Data Analysis
  • Project Management
  • Data Governance
  • Customer Service
  • Documentation
  • Problem Solving
  • SQL
  • REST API Endpoints
  • Customer service
  • Communication

Certification

  • Google Analytics Individual Qualification
  • Leadership in Energy and Environmental Design (LEED)
  • Member of PMI - studying for PMP with PM Master Prep
  • Various LinkedIn Learning Certification Courses

Timeline

Lead Business Analyst

Benchmark Digital LLC
03.2018 - 08.2023

Delivery Management Data Processing

Ogilvy & Mather Geometry Global Inc.
03.2015 - 03.2018

Sales Engineer

Contract Technical Support LLC
10.2011 - 02.2015

Bachelor of Business Administration -

University of Louisiana At Lafayette

High School -

Moeller H.S.

Similar Profiles

CREATE PROFILE