Michael Diamond
Jersey City,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills..Possesses excellent communication skills, an outgoing personality, and strong attention to detail. Focused student with knowledge of food sanitation and safety, customer satisfaction, and telephone etiquette. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Applebee's
Jersey City, NJ
05.2024 - Current
- Prepared drinks according to standard recipes.
- Accurately recorded orders on cash register and point-of-sale system.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Took orders from customers accurately and in a timely manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Financial Aid Clerk
Eastwick Colleges
Ramsey
04.2022 - 04.2024
- Provided financial aid counseling to enrolled and prospective students
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards
- Accepted and processed account payments
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs
- Provided technical assistance to students regarding the online application process.
UPS PVD
UPS
Monroe, NY
11.2021 - 01.2022
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Provided efficient and courteous service to customers at all times.
Warehouse Manager
HGA Vending
Monroe
06.2014 - 12.2021
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements
- Guided loading and unloading of goods, maintaining safety standards at all times.
Education
Completed coursework towards High School Diploma -
Monroe Woodbury High School
Monroe, NYSkills
- Decision Making
- Analytical Thinking
- Conflict Resolution
- Time Management
- Multitasking
- Organizational Skills
- Problem Solving
- Salesmanship
- Upselling Techniques
- Cleanliness and Hygiene
- Attention to Detail
- Patience and Tolerance
- Drink Preparation Techniques
- Glassware Knowledge
Certification
- Bartending Certification
- Food Handling Certification
Timeline
Server
Applebee's
05.2024 - Current
Financial Aid Clerk
Eastwick Colleges
04.2022 - 04.2024
UPS PVD
UPS
11.2021 - 01.2022
Warehouse Manager
HGA Vending
06.2014 - 12.2021
Completed coursework towards High School Diploma -
Monroe Woodbury High School