Michael Diamond
Monroe
Summary
Highly motivated employee with a strong work ethic, adaptability, exceptional interpersonal skills. Adept at working effectively unsupervised, quickly mastering new skills. Excellent communication skills, outgoing personality, strong attention to detail. Financial services professional with proven track record advising, supporting students through financial aid processes. Deep understanding of financial regulations, policies ensuring compliance, efficiency. Recognized for collaborative team efforts, ability to adapt to evolving needs, leveraging strong analytical, communication skills to achieve positive outcomes.
Overview
11
11
years of professional experience
Work History
Park Ranger
Winding Hills Sate Park
06.2025 - Current
- Conducted regular inspections of trails and facilities to ensure safety and compliance standards.
- Analyzed visitor feedback to improve park services, resulting in enhanced visitor experiences.
- Managed resource allocation for maintenance projects, optimizing operational efficiency within budget constraints.
- Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
- Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
Financial Aid Clerk
Eastwick Colleges
04.2022 - Current
- Provided financial aid counseling to enrolled and prospective students
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards
- Accepted and processed account payments
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs
- Provided technical assistance to students regarding the online application process.
Server
Applebee's
05.2024 - 03.2025
- Prepared drinks according to standard recipes.
- Accurately recorded orders on cash register and point-of-sale system.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Took orders from customers accurately and in a timely manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
UPS PVD
UPS
11.2021 - 01.2022
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Provided efficient and courteous service to customers at all times.
Warehouse Manager
HGA Vending
06.2014 - 12.2021
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements
- Guided loading and unloading of goods, maintaining safety standards at all times.
Education
Completed coursework towards High School Diploma -
Monroe Woodbury High School
Monroe, NYAssociate of Applied Science - Computer Information Systems
Rockland Community College
Suffern, NY07-2025
Skills
- Strategic decision making
- Critical analysis skills
- Proficient in managing disputes
- Organizational time strategies
- Proficient in managing multiple tasks
- Strong organizational abilities
- Analytical problem solving
- Customer engagement strategies
- Strong spoken communication
- Experienced with Microsoft Office applications
- Process documentation
- Technical documentation
- Computer programming
- Proficient in Microsoft Forms
- Proficient in Visual Studio
Timeline
Park Ranger
Winding Hills Sate Park
06.2025 - Current
Server
Applebee's
05.2024 - 03.2025
Financial Aid Clerk
Eastwick Colleges
04.2022 - Current
UPS PVD
UPS
11.2021 - 01.2022
Warehouse Manager
HGA Vending
06.2014 - 12.2021
Completed coursework towards High School Diploma -
Monroe Woodbury High School
Associate of Applied Science - Computer Information Systems
Rockland Community College
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