Michael Dickens
Hartford
Summary
Dedicated professional with strong problem-solving skills and a commitment to customer service. Experienced in collaborating with diverse teams to enhance service delivery and support individuals with intellectual disabilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
ADA Paratransit Services
Greater Hartford Transit District
East Hartford
04.2024 - 07.2025
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Provided support and guidance to individuals with intellectual disabilities, and maintained a collaborative work environment.
Custodian
Admiral Cleaning & Maintenance
South Windsor
05.2019 - 02.2024
- Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
Driver / Mail Carrier Associate
First Choice
East Hartford
02.2014 - 05.2018
- Demonstrated ability to handle emergency situations calmly and effectively.
- Delivered packages to customers in a timely and efficient manner.
- Retrieved, dropped off mail, money and made deposits from different locations.
Environmental Services Housekeeper
Hartford Hospitals
Hartford
09.2010 - 06.2014
- Vacuumed carpets and upholstered furniture.
- Emptied trash receptacles and disposed of waste materials properly.
- Kept storage areas organized and free of clutter by disposing of unused items appropriately.
Education
GED -
Bloomfield High School
Bloomfield, CTSkills
- Problem solving
- Customer service
- Time management
- Team collaboration
Timeline
ADA Paratransit Services
Greater Hartford Transit District
04.2024 - 07.2025
Custodian
Admiral Cleaning & Maintenance
05.2019 - 02.2024
Driver / Mail Carrier Associate
First Choice
02.2014 - 05.2018
Environmental Services Housekeeper
Hartford Hospitals
09.2010 - 06.2014
GED -
Bloomfield High School
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