Alicia Davis

• Checking on ada guest to see if they needed help packing due to Bonnaroo cancelation
• Communicating with base camp over the radio.
• Helping ada accessibility guest with their accommodation.
• Working on ada accessibility platform for different stages
• Driving ada accessibility guest to different stages for pick and drop off
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.

Making sure people are safe

Work well in high stressed out situation and can keep calm and level headed

- Firefly working the VIP area and campsites working with lockers and giving out information to festival goers Firefly is on a pause

Electric Forest recycling and making sure guest are taken care of

Solving guest issues/problems

Knows the festival grounds and venue area. Worked in the artist lounge and vip area

Worked at the tollbooth, logistic help, ADA check in and out karts for the different crews needing them and filling out paper work and check to make sure the information provided is correct before filing and working with a manager keeping paperwork organized along with karts. Using a radio to communicate

• Working 10 hr shifts outdoors and using a radio to communicate with coworkers
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.

• Teach festival goes on how to recycle and cleaning venue area and campsite
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.

Menu you knowledge , trainer, server captain, cash handling, upsetting, closing check to make sure everything is clean and reset for the next shift. Food running and silverware roller and teamwork

• Trainer and served celebrities
• High volume room service, landshark landing and frank and Lola cafe.
• WDemonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
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• Used a radio to communicate with other coworkers
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.