Overview
Work History
Education
Skills
Timeline
Generic

Alicia Davis

Orlando,FL

Overview

25
25
years of professional experience

Work History

Guest Services Ada Accessibility

Barnstorm
Manchester TN
06.2025 - Current
  • Checking on ada guest to see if they needed help packing due to Bonnaroo cancelation
  • Communicating with base camp over the radio.
  • Helping ada accessibility guest with their accommodation.
  • Working on ada accessibility platform for different stages
  • Driving ada accessibility guest to different stages for pick and drop off
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Volunteer

Festivol/clean Vibes
Firefloy And Electronic Forest Okeechobee Music Festial
06.2017 - Current

Making sure people are safe

Work well in high stressed out situation and can keep calm and level headed

- Firefly working the VIP area and campsites working with lockers and giving out information to festival goers Firefly is on a pause

Electric Forest recycling and making sure guest are taken care of

Solving guest issues/problems

Volunteer

The C'roo Bonnaroo
Manchester Tn
06.2016 - Current

Knows the festival grounds and venue area. Worked in the artist lounge and vip area

Worked at the tollbooth, logistic help, ADA check in and out karts for the different crews needing them and filling out paper work and check to make sure the information provided is correct before filing and working with a manager keeping paperwork organized along with karts. Using a radio to communicate

Bartender , Seater and Assignor

The Walt Disney Company
Orlando Fl
06.2016 - Current
  • Working 10 hr shifts outdoors and using a radio to communicate with coworkers
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Volunteer

Clean Vibes
Okeechobee, Firefly, Bonnaroo
03.2016 - Current
  • Teach festival goes on how to recycle and cleaning venue area and campsite
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Sever

Crabs We Got 'em Pensacola Beach
Olando Fl
04.2014 - 12.2016

Menu you knowledge , trainer, server captain, cash handling, upsetting, closing check to make sure everything is clean and reset for the next shift. Food running and silverware roller and teamwork

Server

Margaritaville Hotel Penscola Beach
Pensacola Beach, FL
04.2010 - 10.2012
  • Trainer and served celebrities
  • High volume room service, landshark landing and frank and Lola cafe.
  • WDemonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Bartender, Seater, Server

Red Lobster
Fort Walton Beach, FL, Destin Flo Honolulu
05.2003 - 02.2012
  • Used a radio to communicate with other coworkers
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Cashier

The Track in Destin
Destin, FL
05.2001 - 08.2003
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Education

Criminal Science

The University of West Florida
Pensacola, FL

Certificate Of Technical Studies - Hospitality

Valencia College
Orlando, FL

High School Diploma - General Studies

Choctawhatchee High School
Fort Walton Beach, FL
05-2003

Skills

  • Trainer
  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Attention to detail
  • Leadership qualities
  • Adaptability and dependability
  • Flexible schedule
  • Using two radios

Timeline

Guest Services Ada Accessibility

Barnstorm
06.2025 - Current

Volunteer

Festivol/clean Vibes
06.2017 - Current

Volunteer

The C'roo Bonnaroo
06.2016 - Current

Bartender , Seater and Assignor

The Walt Disney Company
06.2016 - Current

Volunteer

Clean Vibes
03.2016 - Current

Sever

Crabs We Got 'em Pensacola Beach
04.2014 - 12.2016

Server

Margaritaville Hotel Penscola Beach
04.2010 - 10.2012

Bartender, Seater, Server

Red Lobster
05.2003 - 02.2012

Cashier

The Track in Destin
05.2001 - 08.2003

Criminal Science

The University of West Florida

Certificate Of Technical Studies - Hospitality

Valencia College

High School Diploma - General Studies

Choctawhatchee High School
Alicia Davis