MICHAEL DIDYK
Santa Cruz,CA
Summary
Highly motivated and detail-oriented with extensive experience in catering and retail management. Proven ability to lead teams, manage inventory, and deliver exceptional customer service. Seeking to leverage my skills and experience to contribute to a dynamic team.
Overview
10
10
years of professional experience
Work History
Catering Lead
Costanoa Lodge
Pescadero
01.2017 - 01.2024
- Banquet Serving: Efficiently coordinated and executed banquet service for events of various sizes, ensuring exceptional guest experiences.
- Event Setup and Breakdown: Managed the comprehensive setup and breakdown of events, including arranging tables, chairs, and décor to meet specific client requirements.
- Customer Service: Delivered outstanding service to guests, resolving issues promptly, and maintaining high satisfaction levels.
- Team Leadership: Directed a team of servers, providing training, scheduling, and performance feedback to ensure seamless event operations.
- Food Preparation: Collaborated with the culinary team to prepare and present high-quality dishes, adhering to safety and hygiene standards.
Retail Manager
Santa Cruz Vapors
Santa Cruz
01.2014 - 01.2016
- Sales: Led sales initiatives, achieving and surpassing monthly targets through effective customer engagement and product recommendations.
- Ordering Products: Managed inventory and placed orders with suppliers to maintain optimal stock levels, ensuring product availability and variety.
- Staff Management and Training: Supervised daily operations and provided comprehensive training programs for new hires.
- Opening and closing shifts: Ensured the store was prepared for business each day and securely closed at night, performing necessary cash handling and security procedures.
- Shop Maintenance and Clean-Up: Maintained a clean and welcoming store environment, conducting regular cleaning and maintenance tasks.
Education
Bachelor of Arts - Linguistics
University of California, Berkeley
Berkeley, CA05-2025
Transfer -
Cabrillo College
Aptos, CAHigh School Diploma -
Santa Cruz County Office of Education
Santa Cruz06-2012
Skills
- Event Planning and Coordination
- Team Leadership and Training
- Customer Service Excellence
- Inventory Management
- Sales Strategy and Execution
- Food Safety and Hygiene
- Conflict Resolution
Timeline
Catering Lead
Costanoa Lodge
01.2017 - 01.2024
Retail Manager
Santa Cruz Vapors
01.2014 - 01.2016
Bachelor of Arts - Linguistics
University of California, Berkeley
Transfer -
Cabrillo College
High School Diploma -
Santa Cruz County Office of Education