Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Michael DiGiosa

Medway,MA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

9
9
years of professional experience

Work History

Restaurant Server/Delivery Driver

Yuma Fugi
Medway, MA
09.2018 - Current
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Assisted other servers as needed during peak hours or special events.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Delivery Driver and Customer Service

Car Quest Auto Parts
Medway, MA
06.2021 - 08.2023
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Handled merchandise in accordance with product handling standards.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Assisted warehouse personnel in packing orders when necessary.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Loaded and unloaded vehicles at distribution center and delivery address.

Camp Counselor

Town Of Medway
Medway, MA
06.2015 - 08.2020
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.

Education

Bachelor of Arts -

University of Maine
Orono, ME
12-2024

High School Diploma -

Medway High School
Medway, MA
06-2020

Skills

  • Point of Sale (POS) System Operations
  • Guest Relations Management
  • Order Taking
  • Organization
  • Professional Appearance
  • Cleaning and Sanitizing
  • Guest Service
  • Detail Oriented
  • Customer Satisfaction

Affiliations

I have varied interests from sports, culture, traveling, spending time with my friends and family. I am actively involved with my faternity at school and have spent time on the board as the Mental Health Support for my fellow students. I volunteer in various activites to help my community at school and home.

Timeline

Delivery Driver and Customer Service

Car Quest Auto Parts
06.2021 - 08.2023

Restaurant Server/Delivery Driver

Yuma Fugi
09.2018 - Current

Camp Counselor

Town Of Medway
06.2015 - 08.2020

Bachelor of Arts -

University of Maine

High School Diploma -

Medway High School

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Michael DiGiosa