Michael Dillman
San Antonio,TX
Summary
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.
Overview
5
5
years of professional experience
Work History
Sales Associate
GNC Live Well
San Antonio, TX
11.2021 - Current
- Conducted product demonstrations to highlight features and benefits.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Recommended, selected and located merchandise based on customer desires.
- Adhered to company initiatives and achieved established goals.
- Developed trusting relationships with customers by making personal connections.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Cashier
HEB Grocery Store
Spring Branch, TX
10.2019 - 11.2021
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers promptly and responded to questions.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Associate of Arts - Business Marketing
Northeast Lakeview College
Universal City, TX12-2024
Skills
- Promotional support
- Upselling
- Store opening and closing
- Building rapport
- Task prioritization
- Reliable and punctual
- Customer service
- Relationship building
- Cash handling
- Product sales
Volunteer Work
- Haven for Hope- Preparing hot meals for families in need
- Salado Park clean up- Keeping the park clean and eliminating trash
- New Braunfels Food Bank- Putting together care packages for families.
Timeline
Sales Associate
GNC Live Well
11.2021 - Current
Cashier
HEB Grocery Store
10.2019 - 11.2021
Associate of Arts - Business Marketing
Northeast Lakeview College
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