Michael DiLuia
Carrollton
Summary
Dynamic National Account Manager with a proven track record at FreightEx Freight Services, driving significant gross profit growth through strategic account expansion and data-driven decision-making. Expert in TMS integration and relationship building, consistently exceeding targets while leveraging advanced data analysis and strong communication skills to optimize logistics solutions.
Overview
13
13
years of professional experience
Work History
National Account Manager
FreightEx Freight Services
Dallas
09.2022 - 10.2025
- Grew a high-performing book that delivered $28K at its lowest and $39K at its peak in monthly gross profit through strategic expansion of mid-market shipper relationships and capture of incremental awarded FTL volume on key lanes.
- Manage a portfolio of 12+ active shippers generating 50–65 outbound FTL loads per week across the U.S. and Western Canada, balancing asset utilization with brokerage capacity.
- Leverage market data, state-to-state rate matrices, and freight indices to identify profitable full-truckload (FTL) opportunities across FreightEx’s asset and brokerage network.
- Prepares and submits 100+ spot full-truckload quotes weekly for existing and prospective shippers, consistently protecting minimum gross profit thresholds on every load.
- Leads RFP pricing for key accounts, coordinating lane strategies and margin targets to improve win rates and protect margins, while training new team members on internal pricing tools, templates, and processes.
- Own new-prospect research for the Dallas branch and have uploaded 80%+ of prospective shipper records into McLeod TMS and HubSpot CRM, ensuring clean, consistent data for accurate pricing and targeted outreach.
- Closed 4–9 new buying accounts and reactivated 2–4 dormant accounts per month through targeted outbound prospecting and follow-up via email, phone, and LinkedIn.
- Design data-driven outreach campaigns using current freight, economic, and transportation statistics to educate clients on market conditions and support pricing negotiations and long-term planning.
- Develop senior-level relationships with logistics and supply chain leaders in the food & beverage and construction materials sectors, translating needs into tailored dry vans and reefer solutions and expanding awarded lane volume.
Enterprise Account Executive
Uber Freight LLC
Dallas
07.2021 - 09.2022
- Exceeded gross profit targets by $9,000+ per month above plan by growing enterprise truckload volume.
- Led the full sales cycle for a new TMS-integrated freight platform with multiple enterprise-level customers, from discovery and solution design through implementation.
- Consistently closed 2–3 new buying accounts per month across CPG and diversified shipper segments.
- Expanded CPG enterprise account base by optimizing API integrations, adding two new high-volume accounts every six months.
- Partnered with C-level and VP-level leaders on integrations and performance, leading regular QBRs focused on service, KPIs, and savings.
- Sold TMS SaaS and digital freight solutions to a wide range of shippers across multiple business sectors, positioning Uber Freight as a strategic logistics technology partner.
Client Sales Representative
Echo Global Logistics Inc.
Dallas
01.2019 - 06.2021
- Recognized as Dallas Gross Provider and Highest Grossing New Account winner in 2020.
- Awarded Client Sales Dallas “Offensive Player” in 2020 for consistently exceeding growth targets.
- Grew gross profit by $6,000+ per month above plan through strategic expansion of existing and new accounts.
- Developed extensive knowledge of TMS freight systems and integration requirements (API, EDI, XML) to support managed transportation customers.
- Managed quarterly business reviews for multiple accounts, presenting performance metrics and improvement plans.
- Routinely closed four new buying accounts (NBAs) and two rebuying accounts (RBAs) per month.
Sr. Account Executive
Echo Global Logistics Inc.
Dallas
09.2016 - 12.2018
- Achieved a 100% renewal rate on all customer contracts that came up for renewal during tenure.
- Awarded the Managed Transportation department Operations MVP for Q3 and Q4 of 2018.
- I received the Echo Silver Value Badge in Q3 2016 for dedication and performance.
- Led development of the first emergency contingency plan for the Echo Dallas office, ensuring proper account coverage during outages and staffing gaps.
- Increased responsibility by acquiring multiple new accounts while simultaneously finalizing shipping rates with carriers.
- Monitored finances, credit limits, and invoices for six accounts totaling $3,000,000 in annual freight revenue.
- Selected to join the company’s first agile team focused on using versatile employees to better serve clients.
- Managed teammates’ allocation of hours to each account, tracking productivity and time spent on key tasks.
- Assigned and reviewed cost-reporting projects to determine optimal pricing structures with carriers and clients.
Account Executive
Echo Global Logistics Inc.
Dallas
12.2013 - 08.2016
- Recruited to join the first enterprise team chosen to launch a $45M FUM account.
- Provided accurate multimodal customer quotes while identifying initiatives to improve service and control transportation costs.
- Pulled pricing and forecast data using Tableau to ensure quotes aligned with customer budgets and freight forecasts.
- Built strong relationships with carriers and clients by scheduling delivery appointments and resolving service issues.
- Led direct communication with clients, carriers, and vendors on requirements needed to meet shipment deadlines and cost targets.
- Collaborated internally with carrier sales teams to determine appropriate target costs for specific transportation lanes.
- Demonstrated strong communication skills while coordinating vendor and customer shipments.
Carrier Sales Intern
United Perishable Logistics Inc.
06.2012 - 08.2012
- Negotiated transportation rates with multiple trucking firms.
- Kept in contact with drivers 24 hours a day to solve any potential problems with loading or unloading stations.
- Communicated with truck drivers about what specific equipment to have to haul certain produce for the customers.
Skills
- Microsoft Word
- Excel
- PowerPoint
- Microsoft Power BI
- Tableau
- HubSpot CRM
- McLeod TMS
- SAP
- Oracle
- Six Sigma
- MacroPoint tracking
- Data analysis
- Freight operations
- Sales process engineering
Computer Technology Expertise
Microsoft Word, Excel, PowerPoint, Excel (advanced formulas, pivot tables), Tableau (dashboards, data visualization), HubSpot CRM, McLeod TMS, SAP, Oracle, QAD, Lean, Six Sigma, Kaizen, Uber Freight platform, MacroPoint tracking
Timeline
National Account Manager
FreightEx Freight Services
09.2022 - 10.2025
Enterprise Account Executive
Uber Freight LLC
07.2021 - 09.2022
Client Sales Representative
Echo Global Logistics Inc.
01.2019 - 06.2021
Sr. Account Executive
Echo Global Logistics Inc.
09.2016 - 12.2018
Account Executive
Echo Global Logistics Inc.
12.2013 - 08.2016
Carrier Sales Intern
United Perishable Logistics Inc.
06.2012 - 08.2012