Michael Dixon
Austin,TX
Summary
Dynamic and customer-focused, excelled at Sonic by enhancing customer satisfaction and streamlining service operations. Demonstrated expertise in customer service and cleaning, significantly contributing to increased sales through effective upselling. Known for a positive attitude and efficiency, adept at addressing customer concerns with empathy, ensuring a professional and welcoming dining experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Fast Food Worker
Sonic
06.2020 - 07.2021
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.
Education
High School Diploma -
Travis
Austin, TX05.2025
Skills
- Customer Service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
Certification
- Customer Service and Sales Certification (CSSC) - National Retail Federation.
Languages
English
Full Professional
English
Full Professional
Timeline
Fast Food Worker
Sonic
06.2020 - 07.2021
- Customer Service and Sales Certification (CSSC) - National Retail Federation.
High School Diploma -
Travis
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